Vaniah Samuel

7777 S Lewis Ave, Tulsa, OK 74171
Stephanie Ottman | 779-208-0223 | $9/hr

• Assisting NSR Director with new projects such as creating events in different cities around U.S and marketing them among prospective students
• Assisting with preparation and execution of scholastic events like Quest Day, and Eagle Day
• Making calls regularly to cultivate relationship with students
• Meeting daily deadlines of 45+ calls
• Assisting with reception desk duties

2400 Aviation Dr, DFW Airport, TX 75261

Alen Cherian Alex | 682-331-1051 | $14/hr

• Provided safety briefing to all agents at beginning of shifts
• Communicated consistently with scheduling to see tasks are assigned for on-time arrivals and departures
• Resolved issues in customer service during irregular operations
• Elevated customer service and ensured that all agents are going above and beyond for passengers
• Kept supervisor and manager on duty updated on all flights in assigned zone
• Communicated with operations tower to learn any immediate changes on scheduled aircraft arrivals and departures
• Identified any discrepancies with documentation such as passports for international travel
• Coordinated with customs department (CBP) to identify immigration issues with travelers
• Exhibited thorough knowledge of ticketing, upgrades, and top tier services
• Completed all necessary lead agent paperwork

2400 Aviation Dr, DFW Airport, TX 75261

Alen Cherian Alex | 682-331-1051 | $13/hr

• Instructed new agents for successful performance
• Ensured that mentees are following procedures and protocols
• Taught to clear seats for standbys, and issued boarding passes for oversold passengers
• Demonstrated how to work oversold, weight restricted, and downgraded flights
• Observed mentees while jet bridge is mated to different types of aircrafts with safety and precaution

2400 Aviation Dr, DFW Airport, TX 75261

Alen Cherian Alex | 682-331-1051 | $12.14/hr

• Worked with passengers to ensure safe and pleasant travel experience
• Assisted passengers with check-in, and boarding process
• Met and released aircrafts on-time with safety and precision
• Completed security searches in aircrafts for safety
• Rebooked and took care of passengers during irregular operations
• Reviewed travel documents including passports and valid visas for travel
• Identified any discrepancies with documentation such as passports for international travel
• Communicated with management and other team members for smooth and successful operation

3041 W Camp Wisdom Rd, Grand Prairie, TX 75052

Ryan Forgey | 770-328-7926 | $13/hr

• Greeted customers, took customer orders, and completed transactions on cash register
• Performed second-mile service by assisting customers to their vehicles
• Assembled and served food
• Maintained solid knowledge of product and services available in unit

2001 W Plano Pkwy, Plano, TX 75075

Cathy Douglass | 949-280-5730 | $12/hr

• Assisted Naya Jeevan’s Director with general administrative tasks, such as composing letters, sending mailings, making purchases, clearing expense reports, preparing monthly donor reports using MPDX database, tracks project statistics, and assists with annual reports
• Designed flyers, brochures, and other light materials
• Managed materials used in conferences, speaking engagements of director and project partners
• Maintained materials organized in storage
• Tracked inventory and printed material more when needed
• Packed materials for director’s travels
• Responded to request for materials, and ship them to project partners

3000 Mountain Creek Pkwy, Dallas, TX 75211

Deborah Tummala | 469-688-3773 | $7.25/hr

• Represented DBU at community and campus events
• Participated in student recruitment, selection, admission process, and making admissions recommendations
• Maintained connection with prospects from initial point of contact to arrival at DBU
• Reported weekly to Director of International Admissions regarding semester goals
• Recruited students coming from South Asia and Middle East
• Reviewed new applications to ensure that proper documentation was attached
• Assisted students with entire enrollment process
• Reviewed travel documents including passports and student visas

3000 Mountain Creek Pkwy, Dallas, TX 75211

Trevor Head | 214-333-5242 | $7.25/hr

• Communicated with prospective students via calls and emails
• Entered data of new prospects in system
• Encouraged prospects to apply at DBU