Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Vanilla Ellis

Dilworth,MN

Summary

Driven by a proven track record of enhancing customer engagement and satisfaction, I excel in delivering persuasive product demonstrations and presentations, as demonstrated during my tenure at Costcos. My adeptness in teamwork and collaboration, coupled with exceptional interpersonal and demonstration skills, has significantly contributed to achieving and surpassing sales targets.

Overview

1
year of professional experience

Work History

Costcos

Club Demonstrator
02.2023 - 07.2024

Job overview

  • Collaborated with fellow demonstrators on best practices for presentation techniques resulting in increased effectiveness across the entire team.
  • Spoke with interested customers and provided additional product information.
  • Improved overall customer satisfaction ratings through attentive service and detailed explanations during product demonstrations.
  • Ensured proper setup and breakdown of demonstration areas, maintaining a clean, organized, and visually appealing space for customers.
  • Contributed to the achievement of sales targets through persuasive communication skills while presenting products to potential buyers.
  • Provided coupons, product samples and informational brochures to customers.
  • Demonstrated and explained Type products to persuade customers to complete purchases.
  • Enhanced customer experience by addressing questions and concerns promptly during product demonstrations.
  • Increased repeat business by developing rapport with customers and providing personalized follow-ups after product demonstrations.
  • Cultivated positive brand image through professional demeanor and exceptional knowledge of products demonstrated.
  • Consistently kept working area clean and organized and returned items to proper locations following demonstrations.
  • Provided valuable feedback to management regarding consumer preferences, leading to improved marketing strategies and product development.
  • Boosted sales performance by providing clear, concise, and appealing presentations of products to potential customers.
  • Prepared presentations to target audiences based on specific demographics and product details.
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.
  • Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Prepared and delivered sleek and professional sales presentations to explain product benefits.
  • Worked with team to achieve sales goals for products.
  • Maintained clean, organized and professional work environment.
  • Established and maintained positive relationships with customers.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Provided exceptional customer service to drive satisfaction.
  • Educated customers on product features and answered questions regarding product use.
  • Communicated product value, quality, and style to educate and entice potential customers.

Qudoba Resturaunts

Team Member
03.2023 - 07.2023

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
  • Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
  • Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
  • Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected production area to verify proper equipment operation.

Education

Maricopa Community Colleges - Glendale Community College
Glendale, AZ

GED
1996

University Overview

Skills

  • Customer Engagement
  • Customer service background
  • Excellent interpersonal skills
  • Demonstration skills
  • Presentation Skills
  • Product Demonstration
  • Technical knowledge
  • Adaptable
  • Quick-learning
  • Outgoing Personality
  • Food and beverage preparation
  • Technical understanding
  • Audience Engagement
  • Persuasive Communication
  • Group Presentations
  • Product displays
  • Product Demonstrations
  • Teamwork and Collaboration
  • Customer Service
  • Team Player
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational Skills
  • Critical Thinking
  • Excellent Communication
  • Team Collaboration
  • Creative Thinking
  • Active Listening
  • Adaptability and Flexibility
  • Customer Relations
  • Flexible Schedule
  • Team building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Professionalism
  • Interpersonal Communication
  • Scheduling
  • Continuous Improvement
  • Adaptability
  • Written Communication
  • Problem-solving aptitude
  • Administrative Functions
  • Rapport Building
  • Word Processing

Timeline

Team Member
Qudoba Resturaunts
03.2023 - 07.2023
Club Demonstrator
Costcos
02.2023 - 07.2024
Maricopa Community Colleges - Glendale Community College
GED

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Vanilla Ellis