Summary
Overview
Work History
Education
Skills
Timeline
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Vaniola Charles

The Bronx,NY

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

16
16
years of professional experience

Work History

Youth Care Worker

Cayuga Centers
New York , NY
09.2024 - Current
  • Maintained accurate records of daily activities, progress notes, and incident reports.
  • Monitored the physical environment to ensure safety of clients and staff.
  • Facilitated group activities that promote socialization skills among youth in care.
  • Transported youth to appointments or recreational activities as needed.
  • Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
  • Documented child progress, reporting extreme changes in behavior.
  • Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Oversaw daily routines of youth in placement and delivered services related to basic human needs.
  • Reported incidents that negatively affected child safety.
  • Supported and encouraged academic performance to help youth achieve educational goals.
  • Organized and led recreational and educational outings to promote social skills development.
  • Maintained detailed records of youths' progress, incidents, and daily activities.

Preschool Lead Teacher

Lowell Public Schools
Lowell, MA
06.2020 - 06.2023
  • Encouraged creativity in young minds by providing materials for art projects or music time activities.
  • Maintained up-to-date knowledge of early childhood education best practices.
  • Instructed children on basic concepts such as colors, numbers, shapes, letters.
  • Participated in parent and teacher conferences as necessary to discuss student progress.
  • Assessed student performance through observations and assessments throughout the year.
  • Monitored students' progress using observation techniques and documented development records.

Front Desk Receptionist

Direct Managing Solutions, LLC
New York, NY
05.2018 - 06.2020
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Handled sensitive information in a confidential manner.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Responded to customer inquiries via phone, email, and in person.
  • Assisted with scheduling appointments for clients and visitors.

Academic Support Teacher

Andover Public Schools
Andover, MA
08.2016 - 05.2018
  • Developed and implemented differentiated instructional strategies for students who need additional assistance in the classroom.
  • Assisted classroom teachers in developing lesson plans for special needs students.
  • Advised teachers on best practices when working with special needs students.
  • Facilitated small-group instruction in reading, writing, math, science and social studies according to individual student needs.
  • Participated in Individual Education Program meetings regarding student progress.
  • Created behavior management plans for students with challenging behaviors.
  • Attended professional development sessions related to teaching techniques for special needs learners.

Career Services Coordinator

Workforce Career Center
Orlando, FL
01.2015 - 08.2016
  • Prepared reports summarizing key metrics such as number of jobs posted each semester or average salaries earned by graduates.
  • Participated in professional development conferences focused on career services topics.
  • Organized workshops, seminars and other events to promote career development activities.
  • Reviewed resumes submitted by students prior to submitting them to employers.
  • Created and maintained relationships with employers to identify internship opportunities for students.
  • Maintained current calendar of job fairs and employment opportunities in each state.

Administrative/Recruiting Assistant

Holland & Knight
Boston, MA
01.2009 - 01.2015
  • Provided administrative support related to the recruitment process including filing documents in personnel files.
  • Maintained a database of resumes, tracked applicant information and status.
  • Conducted initial phone interviews with applicants to determine qualifications.
  • Ensured compliance with federal and state laws regarding employment practices.
  • Responded promptly to inquiries from applicants regarding their applications.
  • Planned and carried out recruiting events and career fairs.
  • Updated and maintained recruitment and personnel files.
  • Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel.
  • Maintained continual communication with recruiters regarding job seekers and recruiting process.
  • Reviewed and assessed resumes submitted by job seekers to determine candidate matches based on skills and experience.
  • Generated, collected and managed new hire paperwork and forms.
  • Explained job duties, compensation and benefits to potential candidates.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Participated in local job fairs and recruitment events for prospective hiring.

Education

Bachelor of Science - Psychology

Cambridge College
Cambridge, MA
06-2003

Skills

  • Training and mentoring
  • Special Needs Support
  • Lesson Planning
  • Conflict resolution techniques
  • Observational skills
  • Bilingual in Haitian Creole
  • Key decision making
  • Office Administration
  • Multitasking and prioritization
  • Office Management
  • Customer Service
  • Database entry

Timeline

Youth Care Worker

Cayuga Centers
09.2024 - Current

Preschool Lead Teacher

Lowell Public Schools
06.2020 - 06.2023

Front Desk Receptionist

Direct Managing Solutions, LLC
05.2018 - 06.2020

Academic Support Teacher

Andover Public Schools
08.2016 - 05.2018

Career Services Coordinator

Workforce Career Center
01.2015 - 08.2016

Administrative/Recruiting Assistant

Holland & Knight
01.2009 - 01.2015

Bachelor of Science - Psychology

Cambridge College
Vaniola Charles