Vanique Williams
East St Louis,IL
Overview
7
7
years of professional experience
Work History
CNA
Bria Of Cahokia
Cahokia, IL
01.2020 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Facilitated personal hygiene management, feeding and ambulation.
Fast Food Crew Member
Jack In The Box
St Louis, MO
01.2019 - 02.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
Pharmacy Technician
Shop And Save
St Louis, MO
01.2017 - 09.2017
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked automated medication dispensing equipment.
Fast Food Crew Member
Jack In The Box
St Louis, MO
07.2015 - 06.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
Customer Service Representative
Dollar Gerneral
St Louis, MO
04.2014 - 04.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Handled [Type] customers in fast-paced [Type] setting in coordination with solid team of [Number] customer service associates.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Reviewed new promotions and monitored price changes.
- Stocked, tagged and displayed merchandise as required.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Normandy High School
St Louis, MO05.2013
Skills
- Output Monitoring and Reporting
- Caregiver Relations
Timeline
CNA
Bria Of Cahokia
01.2020 - Current
Fast Food Crew Member
Jack In The Box
01.2019 - 02.2020
Pharmacy Technician
Shop And Save
01.2017 - 09.2017
Fast Food Crew Member
Jack In The Box
07.2015 - 06.2017
Customer Service Representative
Dollar Gerneral
04.2014 - 04.2015
High School Diploma -
Normandy High School