Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Receptionist
Soaring Heights Communities
02.2023 - Current
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cashier Experienced Associate
AAFES
11.2018 - Current
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Built relationships with customers to encourage repeat business.
Manager
AMPM Arco
11.2013 - 07.2018
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Accomplished multiple tasks within established timeframes.
Improved safety procedures to create safe working conditions for workers.
Controlled costs to keep business operating within budget and increase profits.
Maintained professional, organized, and safe environment for employees and patrons.
Cashier
Golden Corral Buffet And Grill
03.2007 - 10.2013
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Tallied cash drawer at beginning and end of each work shift.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Amphitheater High School
Tucson, AZ
05.2004
Skills
Time Management
Performance Improvement
Mail Handling
Verbal and Written Communication
Multi-Line Telephone Operation
Customer Service
Call Answering and Routing
Team Collaboration
Supply Ordering
Attention to Detail
Multitasking Abilities
Customer/Client Relations
Timeline
Receptionist
Soaring Heights Communities
02.2023 - Current
Cashier Experienced Associate
AAFES
11.2018 - Current
Manager
AMPM Arco
11.2013 - 07.2018
Cashier
Golden Corral Buffet And Grill
03.2007 - 10.2013
High School Diploma -
Amphitheater High School
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