Vanity Sanders
Belton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Group Lead
CSL Plasma
Temple
03.2022 - Current
- Motivated teams to reach their highest potential by setting achievable goals.
- Monitored progress on projects, providing feedback and support as needed.
- Adhered to safety regulations while leading staff in the field or laboratory settings.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Mental Health Technician
Canyon creek behavioral health
Temple
06.2023 - 09.2023
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Supported clients in developing daily living skills such as budgeting money or time management.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Maintained accurate records of patient progress and treatment plans.
Customer Service Representative
TTEC
Temple
11.2020 - 02.2022
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Food Service Worker
Baylor Scott & White
Temple
02.2018 - 01.2020
- Properly stored all leftover food items after each shift.
- Greeted customers upon arrival in the patient's rooms.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
Education
High School Diploma -
Belton High School
Belton, TX06-2013
Skills
- Project management
- Team building
- Employee training
- Safety compliance
- Behavioral observation
- Customer service
- Record keeping
- Communication skills
- Problem solving
- Attention to detail
Timeline
Mental Health Technician
Canyon creek behavioral health
06.2023 - 09.2023
Group Lead
CSL Plasma
03.2022 - Current
Customer Service Representative
TTEC
11.2020 - 02.2022
Food Service Worker
Baylor Scott & White
02.2018 - 01.2020
High School Diploma -
Belton High School