Vankesha Isaac
Spring,TX
Summary
Diligent with keen eye for detail and precision in data management tasks. Proven ability to maintain data accuracy. Demonstrated expertise in utilizing office software and strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Clerk
Mesa-Airlines (IAH)
12.2022 - Current
- Shipping and receiving aircraft components
- Receiving aircraft components to be inspected and placed in warehouse for aircraft needs
- Assisting mechanics with researching, picking and issuing aircraft components
- Returning aircraft components to stock
- Maintaining, tracking and/ or updating aircraft records and files
- Maintaining the warehouse by keeping it clean and organized
- Cycle counts/wall-to-wall counts for inventory maintenance and reporting.
- Knowing and/or learning about aircraft components. Example: usage of part(s), aircraft tails and types (CRJ or ERJ), shelf-life of part(s), if any and the status of the part(s).
Warehouse Clerk
STS Aviation Group (contractor at Mesa-Airlines (IAH))
09.2022 - 12.2022
- Shipping and receiving aircraft components
- Receiving aircraft components to be inspected and placed in warehouse for aircraft needs
- Assisting mechanics with researching, picking and issuing aircraft components
- Returning aircraft components to stock
- Maintaining, tracking and/ or updating aircraft records and files
- Maintaining the warehouse by keeping it organized and clean.
Customer Service Associate (Work From Home)
Empire Today
06.2021 - 07.2022
- Recommending products & services that best meet customer needs
- Answering customer questions about the business's products and services
- Resolving customer complaints and technical problems
- Find patterns in customer complaints and bring them to Manager and staff for review and improvements
- Work closely with the sales team to stay up to date on service & product knowledge
- Work with and create meaningful relationships with consumers while finding best solution to resolve any concerns, settle disputes and account discrepancies
International Aviation Parts & Products Sales Specialist
Aviation Laboratories
11.2019 - 04.2020
- Coordinate with new aircraft sales and field service engineering teams
- Collaborate with internal support & distribution teams to resolve customer issues
- Communicate extensively with prospective clients regarding service parts
- Identify opportunities to develop & increase parts sales through market analysis
- Use a variety of marketing techniques to secure sales
- Remained current with aviation industry news to maintain air worthiness products safety standards
Licensed Insurance Agent
Family Heritage Life Insurance
07.2016 - 05.2018
- Create records of customer accounts & make updates with new account information
- Presented, sold company products & services to new and existing clients
- Always reached company sales quota by assigned deadlines
- Created sales material to present to clients
- Resolved customer inquiries & complaints
Aircraft Records Analyst
Seaborne Airlines
12.2013 - 05.2016
- Perform audit for aircraft records and verify correct entry into purchasing maintenance inventory system (PMI)
- Filing all aircraft records packets effectively and efficiently
- Calculate engine lubricant results and figures by hand
- Interact with other departments such as parts, customer service, pilots, aircraft mechanics and FAA to assist with data gathering
- Adhered to FAA & OSHA standards & regulations
Education
Careerist Software Quality Assurance Engineering -
09.2024
Google Course Certificate - Foundations of Cybersecurity
02.2024
Bachelor of Information Technology - Networks
American InterContinental University
12.2011
Associate of Business Administration - Information Systems
American InterContinental University
05.2010
Skills
- ATP Flight Docs Software
- Salesforce CRM
- Paperwork processing
- Packaging and labeling
- Scheduling and planning
- File management
- Shipping and receiving
- Record keeping
- Safety procedures
- Inventory software
- Interpersonal skills
- Attention to detail
- Verbal and written communication
- Organization and prioritization
- Data entry
- Quality assurance testing
- InContact Software
- Precision Order
- Siebel
- Data Entry
- Problem Solving
- Critical Thinking
- Communication Skills
- Teamwork Skills
- Organization Skills
- Flexibility
- Time Management
- Attention to Detail
- Highly Self-Motivated
- Detail Oriented
- Building Good Rapport with Others
- Critical thinking
- Microsoft office
- Data documentation
Certification
Hazmat certified.
Experiences
Forklift
Timeline
Warehouse Clerk
Mesa-Airlines (IAH)
12.2022 - Current
Warehouse Clerk
STS Aviation Group (contractor at Mesa-Airlines (IAH))
09.2022 - 12.2022
Customer Service Associate (Work From Home)
Empire Today
06.2021 - 07.2022
International Aviation Parts & Products Sales Specialist
Aviation Laboratories
11.2019 - 04.2020
Licensed Insurance Agent
Family Heritage Life Insurance
07.2016 - 05.2018
Aircraft Records Analyst
Seaborne Airlines
12.2013 - 05.2016
Google Course Certificate - Foundations of Cybersecurity
Bachelor of Information Technology - Networks
American InterContinental University
Associate of Business Administration - Information Systems
American InterContinental University
Careerist Software Quality Assurance Engineering -
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