Vann Sullivan
Opelika
Summary
Detail-oriented professional with a background in mental health care and customer service. Taking pride in hospitality and providing exceptional service. Proven ability to work well under high stress, and thinking critically to navigate any situation. Adaptable to changing environments.
Overview
5
5
years of professional experience
Work History
Mental Health Associate
East Alabama Medical Center
Opelika, AL
08.2023 - Current
- Provided direct patient care, ensuring safety and well-being in high-stress environments.
- Assisted in developing and implementing individualized treatment plans for diverse patient populations.
- Monitored patient behavior and progress, documenting changes accurately for clinical review.
- Collaborated with multidisciplinary teams to enhance patient support and treatment effectiveness.
- Trained new staff on protocols and best practices for mental health care delivery.
Guest Service Representative
Target
Opelika, AL
10.2022 - 07.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Assisted team members in maintaining a clean and organized sales floor to enhance shopper experience.
- Managed inventory levels and restocked merchandise to ensure product availability for customers.
Head Server/ Manager
Valentino's Italian Restaurant
Mobile, AL
06.2021 - 07.2022
- Supervised front-of-house operations, ensuring exceptional guest experiences and service quality.
- Trained and mentored junior servers, enhancing team efficiency and performance.
- Coordinated dining room activities, optimizing table turnover and minimizing wait times.
- Implemented menu knowledge training for staff, improving customer satisfaction through informed service.
- Developed staff schedules, balancing labor needs with peak service demands to maximize productivity.
Education
Bachelor of Science - Biomedical Sciences
Auburn University
Auburn, AL05.2027
High School Diploma -
Mcgill-Toolen Catholic High School
Mobile, AL05.2021
Skills
- Staying composed in high stress environments
- Adaptability to new or stressful situations
- Ability to multitask efficiently
- Customer oriented service
Timeline
Mental Health Associate
East Alabama Medical Center
08.2023 - Current
Guest Service Representative
Target
10.2022 - 07.2023
Head Server/ Manager
Valentino's Italian Restaurant
06.2021 - 07.2022
Bachelor of Science - Biomedical Sciences
Auburn University
High School Diploma -
Mcgill-Toolen Catholic High School