Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Vanna Allen

Largo,Florida

Summary

Dynamic and results-driven professional with a strong background in customer service at Dunkin' Donuts. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently improving service efficiency while maintaining a clean and safe environment. Committed to fostering a positive team atmosphere and training new staff.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Crew Member

Dunkin' Donuts
01.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Ice Cream Maker, Cashier

Coldstone Creamy
02.2017 - 08.2019
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
  • Offered samples of new ice cream flavors to customers.
  • Maximized product consistency by following established recipes and measuring ingredients accurately.
  • Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
  • Helped maintain a safe work environment by identifying potential hazards and taking appropriate steps to mitigate risks before accidents occurred.

Grocery Bagger

Publix
03.2015 - 02.2016
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Greeted guests entering and exiting store to foster customer satisfaction.

Education

GED -

Pinellas Technical College
Clearwater, FL

Skills

  • Customer service

  • Teamwork and collaboration

  • Multitasking and organization

  • Time management

  • Clear communication

  • Cash handling

  • Problem-solving

  • Interactive communication skills

  • Flexible schedule

  • Learning agility

  • Creativity and innovation

  • Inventory counts

  • Staff training and development

Accomplishments

  • Collaborated with team of 2 me and my neighbor christy in the development of stained glass business called shine through me.
  • Achieved a new hidden talent i never knew i could do was create a business with stained glass through effectively helping with making me open to new opportunities.

Timeline

Crew Member

Dunkin' Donuts
01.2025 - Current

Ice Cream Maker, Cashier

Coldstone Creamy
02.2017 - 08.2019

Grocery Bagger

Publix
03.2015 - 02.2016

GED -

Pinellas Technical College

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