Vannara Liv
San Antonio
Summary
Dynamic and results-driven professional with experience at Gear Wash, excelling in customer service and production support. Proven ability to enhance customer satisfaction through effective communication and stress management. Skilled in efficient multitasking and data entry, ensuring operational excellence and adherence to safety standards. Committed to fostering positive customer relationships.
Overview
4
4
years of professional experience
Work History
Production Associate
Gear Wash
01.2024 - Current
- Handled customer inquiries and needs promptly via phone and in person.
- Assisted in the inspection and maintenance of fire suits.
- Ensured all gear met all safety and cleanliness standards.
- Assisted various departments in need.
Associate
Sonic DriveIn
01.2022 - 12.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Maintained cleanliness and organization in work area.
- Managed interactions with irate customers to ensure satisfaction.
Sales Associate
PacSun Clothing
08.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Addressed customer inquiries and resolved issues.
Education
James Madison High School
San Antonio, TXSkills
- Multitasking
- Computer skills
- Data Entry
- Stress Management
- Negotiations
- Strategic Planning
Timeline
Production Associate
Gear Wash
01.2024 - Current
Associate
Sonic DriveIn
01.2022 - 12.2023
Sales Associate
PacSun Clothing
08.2021 - 12.2021
James Madison High School
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