Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vannessa Noreen

Buffalo,MN

Summary

Results-oriented Manager offering 15 years of outstanding project achievements from proposal to production within the customer service industry. Possessing key talents in conflict resolution, issues mitigation and customer satisfaction assurance.

Overview

9
9
years of professional experience

Work History

Meetings and Events Manager

CBRE
10.2022 - Current
  • Supports a consistent meeting & event experience provided by the team through a continuous review and improvement of processes
  • Streamlines event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
  • Ensures smooth event transition with thorough pre-event discussions and detailed day-of coordination efforts.
  • Works closely with Alliance Partners for high accountability and strong partnerships.

Studio Manager

Orangetheory Fitness
04.2020 - 07.2022
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • In February 2020, produced the highest revenue of the Metro area franchise.
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.

Assistant Store Manager, Associate

Bed, Bath, and Beyond
01.2017 - 05.2020
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Implemented a unique training system for associates that grew district wide within six months.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Executive Meeting Manager

Hyatt Regency Bloomington
01.2018 - 04.2020
  • Promoted and sold the benefits of the hotel property to prospective and returning clients
  • Planned and executed major aspects of meeting management from start to finish.
  • Conducted evaluations to identify areas for improvement and implement necessary changes for future success.

Senior Sales Manager

A'BULAE Wedding Venue
03.2017 - 01.2018
  • Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Negotiated profitable contracts with clients, securing their loyalty while maximizing company revenue. Exceeded monthly sales goals and increased venue revenue by 10% year over year.

Assistant Catering Director

Sterling Catering and Events
01.2015 - 03.2017
  • Hired, trained, scheduled, and coached a full banquet team maintaining consistent positive reviews from clients
  • Focused on growing clientele of the property by building relationships within the community and promoting brand loyalty
  • Created memorable weddings and corporate events through active listening and organization.

Education

Associate of Science - Sales, Management, and Marketing

Saint Cloud Technical and Community College
12.2015

Skills

  • Advanced customer service
  • Relationship management
  • Active listening and communication
  • Lead and maintain a successful team

Timeline

Meetings and Events Manager

CBRE
10.2022 - Current

Studio Manager

Orangetheory Fitness
04.2020 - 07.2022

Executive Meeting Manager

Hyatt Regency Bloomington
01.2018 - 04.2020

Senior Sales Manager

A'BULAE Wedding Venue
03.2017 - 01.2018

Assistant Store Manager, Associate

Bed, Bath, and Beyond
01.2017 - 05.2020

Assistant Catering Director

Sterling Catering and Events
01.2015 - 03.2017

Associate of Science - Sales, Management, and Marketing

Saint Cloud Technical and Community College

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Vannessa Noreen