Vannessa Brown
New York,NY
Summary
Certified Medical Administrative Assistant with comprehensive experience in healthcare administration. Strengths include managing patient records, scheduling appointments, and coordinating administrative functions for smooth clinic operations. Proven history of improving office efficiency and patient satisfaction through effective communication and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Hospice Caregiver
Self Employed Services
New York, NY
10.2012 - 02.2022
- Maintained accurate records of patient care activities including assessments, treatments, medications administered.
- Developed an individualized plan of care for the patient based on their specific needs.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Supported the family through the transition process following the death of our loved one.
- Helped the patient maintain dignity during difficult times.
- Administered medications according to physician orders in a timely manner.
- Participated in interdisciplinary team meetings to discuss patient progress and make recommendations for changes in treatment or services.
- Measured vital signs, recorded data, gathered, and provided to the primary care physician.
- Collaborated with other healthcare professionals to ensure optimal quality of life for the patient.
- Provided companionship, emotional support, and comfort for the patient.
- Provided palliative care services such as pain management techniques and symptom control measures.
- Assisted residents with daily needs, personal hygiene, and dressing.
Certified Medical Administrative Assistant
St. Luke's Hospital / Advantage Care Physician's
New York, NY
06.2000 - 10.2012
- Collaborated closely with a diverse team of physicians to ensure optimal patient health.
- Worked successfully with a diverse team of coworkers to accomplish goals and address issues related to our services.
- Worked effectively in team environments to make the workplace more productive.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Administered medications under physician's supervision.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted back office patient processes to reduce office wait times.
- Educated patients about medications, procedures and physician's instructions.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Mandl School College of Allied Health
New York, NY12-1992
High School Diploma -
John F. Kennedy High School
Bronx, NY06-1978
Nursing
Hostos Community College
Bronx, NYSkills
- Comprehensive Patient Evaluation
- Organized Workflow Coordination
- Patient Medication Management
- Wound Management
- Patient-Centered Palliative Care
- Patient Care Planning
- Detailed Record Documentation
- Collaborative Communication Abilities
- Effective Team Collaboration
- Patient-Centered Advance Planning
- Dependable Attendance
- Regulatory Compliance
- Creative Solution Development
- Supportive Team Participant
- Team Leadership
- Secure Document Oversight
- OSHA Regulations Adherence
Accomplishments
- Received The Sister Clara Muhammad Award for continued support to the Leadership at
Malcolm Shabazz Masid
Certification
Received a Certified Administrative Medical Assistant Certificate from The Mandl School, The Collage of Allied Health
Timeline
Hospice Caregiver
Self Employed Services
10.2012 - 02.2022
Certified Medical Administrative Assistant
St. Luke's Hospital / Advantage Care Physician's
06.2000 - 10.2012
Mandl School College of Allied Health
High School Diploma -
John F. Kennedy High School
Nursing
Hostos Community College
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