Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
35
35
years of professional experience
Work History
Lieutenant, Supervisor
Integrity Security Investigations
06.2015 - Current
Secured several locations in full capacity
Lead three teams of ten to twenty employees at all times
Issued citations and authorized the towing of unauthorized vehicles.
Improved operational efficiency by streamlining processes and implementing best practices.
Managed personnel for optimal productivity, ensuring proper training and adherence to protocols.
Increased team cohesion with regular communication, fostering a positive work environment.
Developed strategic plans to achieve departmental goals, aligning resources and personnel effectively.
Enhanced safety measures through regular inspections and equipment maintenance, reducing incidents.
Oversaw budget management, optimizing allocation of funds for necessary expenses and improvements.
Implemented innovative solutions to solve complex problems, increasing overall effectiveness.
Ensured compliance with all regulatory requirements in daily operations, maintaining high standards of performance.
Evaluated staff performance regularly, providing constructive feedback and opportunities for growth.
Coordinated cross-functional efforts to achieve project objectives on time and within budget constraints.
Conducted thorough risk assessments for potential projects, identifying areas of concern and mitigation strategies.
Collaborated with other departments for seamless execution of initiatives, promoting synergy across the organization.
Assisted in recruitment efforts to build a strong team of dedicated professionals focused on achieving success together.
Established clear expectations for staff members through effective communication and goal setting techniques.
Monitored progress towards targets continuously, making adjustments as needed to ensure timely completion of tasks.
Facilitated meetings that encouraged open dialogue between team members, fostering collaboration and idea-sharing among colleagues.
Implemented quality control measures throughout daily operations to maintain high levels of excellence in all aspects of work performed.
Provided support during critical situations or emergencies when needed while maintaining composure under pressure.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Production Lead
Blue Bird Body Company
04.2004 - 05.2015
Assemble buses for the entire country
Production lead and lead trainer for assembly team
Trained new employees.
Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
Facilitated open communication channels between team members, fostering a positive work environment conducive to high performance levels.
Evaluated employee performance regularly, providing actionable feedback and support for further professional development.
Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
Supported employees by accurately tracking time and proactively resolving any conflicts.
Trained workers in proper operation, calibration and maintenance of production line equipment.
Production Worker
Masonite
08.1989 - 03.2004
Produce and assemble doors
Started as a production worker and worked my way to Production Supervisor
Interviewed, hired and trained all new production workers.
Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
Enhanced product quality by conducting regular inspections and identifying areas for improvement.
Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
Managed inventory levels effectively, avoiding shortages and preventing costly delays in production schedules.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Education
Diploma -
Binghamton High School
Binghamton, New York
06.1989
Skills
I have sharp attention to detail, and the ability to lead a team to success
Transportation Management
Security management
Operational Efficiency
Facility Maintenance
Scheduling and Coordination
Quality Assurance
Purchase Orders
Schedule Management
Data Management
Customer Service Management
Employee Development
Department Oversight
Customer Retention
Recruitment
Team building
Continuous Improvement
Staff hiring
Budget Control
Employee reviews
Time management abilities
Employee Motivation
Problem-Solving
Training Management
Excellent Communication
Decision-Making
Payroll Administration and Timekeeping
Staff Scheduling
Hiring and Onboarding
Relationship Building
Employee Relations
Goal Setting
Problem-solving aptitude
Effective leader
Written Communication
Effective Communication
Active Listening
Delegation
Team Leadership
Staff Development
Scheduling
Employee Scheduling
Needs Assessment
Policy Development and Enforcement
Additional Information
I have been in leadership over thirty years. I recently relocated to Macon and am looking for a permanent position to showcase my leadership skills.
References Available
True
Timeline
Lieutenant, Supervisor
Integrity Security Investigations
06.2015 - Current
Production Lead
Blue Bird Body Company
04.2004 - 05.2015
Production Worker
Masonite
08.1989 - 03.2004
Diploma -
Binghamton High School
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