Vantavia Jackson-Johnson
West Palm Beach,FL
Summary
Versatile and dynamic professional with a proven track record at Lighthouse Recovery Center, adept in crisis intervention and emotional support. Excelled in creating innovative solutions and fostering a safe learning environment, demonstrating exceptional classroom support and teaching strategies. Achieved positive outcomes in diverse roles by leveraging clerical support skills and a compassionate approach to client and student needs.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
26
26
years of professional experience
Work History
ESE Paraprofessional
Indian Ridge School
09.2023 - Current
- Reported on student progress, behavior, and social skills to parents.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Collaborated with teachers and specialists to assess student progress.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Permanent Substitute Teacher
Renaissance Charter School at Summit
09.2021 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
- Developed creative instructional strategies to keep students engaged and motivated.
- Followed lesson plans designed by absent teachers.
- Collaborated with other educators to plan and review instruction.
- Developed lesson plans to align with grade-level standards and objectives.
- Monitored student performance and provided feedback to inform instruction.
- Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.
Customer Service Associate
Publix Supermarkets Store
01.2018 - 09.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Investigated and resolved accounting, service and delivery concerns.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Created and maintained detailed database to develop promotional sales.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Behavioral Health Specialist
Lighthouse Recovery Center
02.2015 - 06.2018
- Worked closely with adults and children in community settings, at residential facilities and within homes.
- Developed written behavioral plans in Spanish for bilingual patients.
- Identified appropriate treatment resources and recommended patients for these services.
- Used [Software] to document patient information, progress notes, and treatment plans.
- Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Correctional Deputy Sheriff
Palm Beach County Sheriff's Office
06.1998 - 09.2014
- Handled inmate counts and searches for missing inmates.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Completed daily work report sheets and delegated tasks to employees.
- Responded to emergency situations and provided first aid following facility guidelines.
- Monitored and confirmed compliance with safety standards and regulations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in development of correctional policies and procedures.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Education
Bachelor of Science - Organizational Management
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL12-2005
Skills
- Classroom support
- Teaching strategies
- Transition planning
- Emotional Support
- Data Collection
- Crisis Intervention
- Small Group Instruction
- Reading support
- Documentation
- Teacher Support
- Clerical Support
- Reading and Writing Support
Timeline
ESE Paraprofessional
Indian Ridge School
09.2023 - Current
Permanent Substitute Teacher
Renaissance Charter School at Summit
09.2021 - 05.2023
Customer Service Associate
Publix Supermarkets Store
01.2018 - 09.2021
Behavioral Health Specialist
Lighthouse Recovery Center
02.2015 - 06.2018
Correctional Deputy Sheriff
Palm Beach County Sheriff's Office
06.1998 - 09.2014
Bachelor of Science - Organizational Management
Palm Beach Atlantic University - West Palm Beach
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