Vante King
Marietta,GA
Summary
Customer-oriented General Manager with 8 years of experience focused on successfully boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Excellent reputation for resolving problems, improving customer satisfaction, and remaining calm under pressure.
Overview
9
9
years of professional experience
Work History
General Manager
Andy’s Frozen Custard
Alpharetta, Athens, GA
01.2020 - Current
- Achieved objectives in sales, service, safety and sanitation, facility maintenance and food and beverage quality by effectively training associates and providing positive, productive working environment.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced weekly drive time average from 2:30 to 1:18 within first 2 months of employment.
- Increased store sales by 83% in second year of operations.
- Controlled cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures.
- Managed budget implementations, employee reviews, training, and schedules.
- Provided advice to managers and other higher-up personnel regarding all aspects of business including planning, organizing, training and leadership necessary to achieve our objectives.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Resolved staff, customer, and vendor issues using strong conflict mediation and problem-solving abilities.
Server
Boca Grove Country Club
Boca Raton, FL
04.2016 - 12.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Increased sales significantly by up-selling higher-end products to customers.
Kitchen Manager
Chipotle Mexican Grill
Boca Raton, FL
11.2014 - 04.2016
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Education
Bachelors of Business - Organizational Leadership
Florida Atlantic University
Boca Raton, FL08.2018
Skills
- Training and Development Skills
- Operational
- Guest Service Satisfaction
- Performance Monitoring and Evaluation
- Focus and Follow-Through
- Business Leadership
- Administrative Management
- Hiring and Onboarding
- Management Training
- Team Leadership Expertise
Timeline
General Manager
Andy’s Frozen Custard
01.2020 - Current
Server
Boca Grove Country Club
04.2016 - 12.2020
Kitchen Manager
Chipotle Mexican Grill
11.2014 - 04.2016
Bachelors of Business - Organizational Leadership
Florida Atlantic University
Similar Profiles
Alexis AllenAlexis Allen
Shift Manager at Andy’s Frozen CustardShift Manager at Andy’s Frozen Custard
Andrew PriceAndrew Price
Team Leader/Assistant Manager at Andy’s Frozen CustardTeam Leader/Assistant Manager at Andy’s Frozen Custard
Watson DayWatson Day
Shift Manager at Andy’s Frozen CustardShift Manager at Andy’s Frozen Custard