Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Vantorious Terry

Greenwood,SC

Summary

Dynamic and results-driven professional with extensive experience at ZF Transmissions, specializing in equipment operation and safety compliance. Demonstrated success in optimizing logistics and managing inventory, leading to enhanced operational efficiency. Recognized for strong communication skills and team collaboration, ensuring adherence to quality standards while fostering a safe work environment.

Overview

9
9
years of professional experience

Work History

Tugger Operator

ZF Transmissions
Gray Court, SC
03.2021 - 10.2023
  • Ensured that safety procedures were followed while operating tugger equipment.
  • Followed maps and GPS systems to promptly complete tasks.
  • Inspected tugger on a daily basis for any mechanical issues or damages.
  • Scheduled or performed needed maintenance on equipment to promote longevity of use.
  • Relocated goods from dock area to appropriate storage locations.
  • Kept detailed logs of all trips taken by logging start times, end times, destinations, stops made along route.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
  • Provided assistance with forklift operations when needed including moving materials off shelves or loading and unloading freight from trailers or containers.
  • Checked cargo for accuracy prior to transporting it.
  • Conducted routine maintenance such as cleaning, lubrication, fueling on the tuggers.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Operated tugger to move materials from one location to another within the warehouse.
  • Identified potential safety hazards around work area and reported them immediately.
  • Followed set routes while driving the tuggers in order to minimize fuel consumption and maximize efficiency.
  • Strictly adhered to all safety protocols related to operating heavy machinery such as wearing protective gear at all times.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Communicated regularly with other staff members regarding material movement schedules and updates.
  • Monitored inventory levels of product stored in the warehouse and reported back to management if needed.
  • Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Estimated weights, heights, and centers of balance to make precise placements.
  • Responsible for ensuring that all vehicles are operated in accordance with traffic laws and regulations.
  • Communicated with team members to coordinate efficient and accurate movements.

Assembly Line Worker

Fujifilm Manufacturing USA
Coronaca, SC
08.2020 - 01.2022
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Completed team production and productivity level reports for management
  • Communicated effectively with co-workers about production progress throughout shift hours.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Followed standard operating procedures while performing tasks on the assembly line.
  • Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
  • Ensured work areas were kept clean and organized at all times.
  • Maintained a safe work environment by adhering to all safety regulations and procedures.
  • Organized work area daily to ensure efficient workflow throughout shift.
  • Used established assembly instructions to complete jobs.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Recognized defective material and reported issues to management.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Monitored inventory levels and informed management when additional supplies were needed.
  • Maintained accurate records of product counts and materials used during assemblies.

Customer Service Representative

SYKES
Greenwood, SC
09.2017 - 04.2019
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Excelled in exceeding daily credit card application goals.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Collected deposits or payments and arranged for billing.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Supported sales team members to drive growth and development.
  • Promoted available products and services to customers during service, account management and order calls.

Cook

Cookout Restaurant
Greenwood, SC
08.2014 - 03.2015
  • Executed proper techniques when preparing menu item ingredients.
  • Kept work area clean and organized throughout shift.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Education

High School Diploma -

Greenwood High School
Greenwood, SC
06-2015

Some College (No Degree) -

Piedmont Technical College
Greenwood, SC

Skills

  • Equipment operation
  • Safety compliance
  • Inventory management
  • Logistics coordination
  • Material handling
  • Route optimization
  • Communication skills
  • Team collaboration
  • Time management
  • Problem-solving abilities
  • Excellent communication
  • Physical strength
  • Machine operation
  • Relationship building
  • Order processing
  • Effective communication
  • Task prioritization

Affiliations

  • Spending quality time with family.
  • Working out/Play any type of sports
  • Reading
  • Interacting with others in the virtual gaming world online

Accomplishments

  • Earned highest scoring in scanning product at ZF
  • All A/A-B Honor Roll in High School
  • High School Diploma

Languages

English
Full Professional

Timeline

Tugger Operator

ZF Transmissions
03.2021 - 10.2023

Assembly Line Worker

Fujifilm Manufacturing USA
08.2020 - 01.2022

Customer Service Representative

SYKES
09.2017 - 04.2019

Cook

Cookout Restaurant
08.2014 - 03.2015

High School Diploma -

Greenwood High School

Some College (No Degree) -

Piedmont Technical College
Vantorious Terry