Vanzella Rosier
Buford,GA
Summary
Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in Accounting standards and regulations.
Overview
24
24
years of professional experience
Work History
Assistant Loan Officer
U.S. Small Business Admin - Office Of Disaster Assistance
Atlanta, GA
05.2021 - 05.2022
- Reviewed and validated details of covid loan applications and closing documentation.
- Collected and compiled paperwork such as Tax Returns/Transcript, Driver's license, proof of citizenship, proof of business, and loan authorization form etc.
- Interpreted laws, regulations, or procedures to analyze documents provided to make with recommendations for loan approvals/denials
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Verified credit histories (cash flow analysis)
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
- Followed procedures to process Targeted/Supplemental Advances
- Filed completed loan applications with underwriting and made approval or denial recommendations.
- Completed Mapping to determine location of business in compliance with loan offer
- Researched Secretary of State website to verify business and accurate location to match with Tax Transcript/Return
- Requested Tax Transcript from Social Security Administration
- Refer clients to Nationwide consumer reporting companies to unfreeze Credit Report
- Research Non Profit site for 990-N Postcards
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day to day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; days, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Account Receivables Specialist
Gray Television Inc.
Tallahassee, FL
04.2019 - 05.2021
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Input financial data and produced reports using Microsoft Suites.
- Entered figures using 10-key calculator to compute data quickly.
- Tracked financial progress by creating weekly and monthly calendar balance sheets.
- Recorded deposits into Excel, reconciled monthly bank accounts and tracked expenses.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Analyzed figures, postings and documents to maintain accounting program accuracy.
- Verified deposits, rectified discrepancies and processed end-of-day paperwork using Excel with 100% accuracy.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Complied with established policies and performed reconciliations, accounts payable/receivable, invoicing, billing, collections, daily balance records, vendor payments and profit and loss statements for numerous clients.
- Checked draft documents for errors and accuracy while updating in Excel.
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Excel.
- Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
Benefits Enrollment Specialist
Automated Health Services
Tallahassee, FL
05.2014 - 04.2017
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Directed and controlled medical, dental and vision benefit packages.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.
- Responded to customer requests for products, services and company information.
Head Teller
Gulf State Community Bank
Crawfordville, FL
04.2007 - 05.2014
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Replenished ATM funds in empty canisters prior to validation process.
- Mentored newly hired team members on appropriate responses to patron questions.
- Identified potential needs through observation, questioning and listening.
- Answered inquiries regarding checking and savings accounts and other related products.
- Provided customers with appropriate literature on banking products and services.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Received car loan, home loan and other payments and posted to accounts.
- Introduced customers to other bank team members to help meet financial needs.
- Investigated and promptly resolved issues with patron accounts.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits transactions.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
Hospice Certified Nursing Assistant
Big Bend Hospice
Tallahassee, FL
04.1996 - 04.2007
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Documented care actions by completing records and logs in medical software system.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Observed, Examined and Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Employed mobility devices and Hoyer equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Administered medications or treatments such as catheterizations, suppositories, enemas and douches as directed by nurse or physician.
Education
CNA - Nursing Assistance
FL Board of Nursing
Panama City, FL04.1996
High School Diploma -
Wakulla High School
Crawfordville, FL06.1990
Skills
- Teambuilding
- Decision-Making
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Written Communication
- Planning and Coordination
- Interpersonal Communication
- Organization and Time Management
- MS Office
- Data Entry
- Attention to Detail
- Problem-Solving
- Good Telephone Etiquette
Timeline
Assistant Loan Officer
U.S. Small Business Admin - Office Of Disaster Assistance
05.2021 - 05.2022
Account Receivables Specialist
Gray Television Inc.
04.2019 - 05.2021
Benefits Enrollment Specialist
Automated Health Services
05.2014 - 04.2017
Head Teller
Gulf State Community Bank
04.2007 - 05.2014
Hospice Certified Nursing Assistant
Big Bend Hospice
04.1996 - 04.2007
CNA - Nursing Assistance
FL Board of Nursing
High School Diploma -
Wakulla High School
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