Summary
Overview
Work History
Education
Skills
Timeline
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Varaidzo Mukucha

Arlington,TX

Summary

Proven Enterprise Account Executive with a track record of securing long-term partnerships and driving revenue growth at Amex GBT. Excelled in key account management and strategic initiatives, boosting company profits by 40%. Skilled in sales presentations and fostering customer relationships, consistently exceeding sales targets through effective solution selling and client support.

Overview

12
12
years of professional experience

Work History

Enterprise Account Executive

Amex GBT
06.2020 - Current
  • Lead account management for top-tier enterprise clients, providing customized travel solutions and ensuring client satisfaction.
  • Conduct thorough market research to identify emerging trends and adjust sales strategies accordingly.
  • Negotiate contracts with key stakeholders, securing long-term partnerships and revenue growth.
  • Streamline internal processes related to account planning, reducing administrative burdens on the sales team while increasing efficiency levels overall.
  • Analyze account performance and provide actionable insights to clients, enhancing their travel programs and maximizing ROI.
  • Generated new contacts through networking and cold calling.
  • Train clients on product features and updates to secure buy-in.
  • Qualify leads, build relationships and execute sales strategies to drive new business.
  • Collaborate with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Participate in Travel trade shows and conferences, representing the company's brand on a national level.
  • Collaborate with internal teams to develop tailored solutions for complex client needs, resulting in increased revenue.

Senior Account Manager

Infocraft Travel Technologies
01.2015 - 03.2020
  • Analyzed key competitors to respond to competitive threats.
  • Managed a portfolio of 5+ travel agency accounts, providing tailored technology solutions to meet their specific needs.
  • Sold new Travel software products and services and developed new accounts to maximize revenue potential.
  • Developed and executed strategic sales plans, focusing on high-impact opportunities and long-term partnerships.
  • Developed and implemented strategies to increase client retention.
  • Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
  • Researched emerging industry trends, applications, and concepts to enhance products and services.
  • Met or exceeded sales goals for Travel agent accounts by bringing in over 15 new accounts and upselling Travel Application deals to existing clients.
  • Closed business deals with partner businesses to increase company profits by 40%.
  • Conducted regular reviews of each managed portfolio's performance against objectives/targets – taking corrective action as necessary if any shortfalls were identified.
  • Coordinated efforts across teams to ensure seamless delivery of products and services to clients.

Sales Associate

SITA
04.2012 - 10.2014
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
  • Identified and pursued new sales opportunities within the air transport industry.
  • Conducted product demonstrations and assisted in the preparation of sales presentations.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained up-to-date knowledge of travel technology products and industry trends.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor of Arts - Business Administration

Midlands State University
10.2015

Skills

  • Sales Presentations
  • Key Account Management
  • Customer Relationships
  • Client Support
  • Solution selling
  • Strategic Initiatives
  • Sales Lifecycle Management
  • Cold-calling

Timeline

Enterprise Account Executive

Amex GBT
06.2020 - Current

Senior Account Manager

Infocraft Travel Technologies
01.2015 - 03.2020

Sales Associate

SITA
04.2012 - 10.2014

Bachelor of Arts - Business Administration

Midlands State University

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Varaidzo Mukucha