Process Executive
Cognizant Technologies Solutions
09.2024 - Current
- Collaborated closely with other departments for achieving operational excellence across the organization.
- Investigated basic issues and escalated more complicated concerns.
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
- Prepared accurate documents for customer and business needs.
- Organized and updated databases, records and other information resources.
