Dedicated professional with strong hands-on skills and effective communication abilities. Proven track record of meeting organizational needs through consistent and organized practices. Experienced in multitasking and thriving under pressure while adapting to new challenges. Committed to enhancing team collaboration and contributing to brand success.
Overview
13
13
years of professional experience
Work History
Vehicle Operation Logistics Specialist 2
Manheim Cox Automotive
Hayward, California
06.2024 - Current
Coordinated logistics operations for vehicle transportation and storage.
Managed inventory tracking using advanced software systems for efficiency.
Developed relationships with vendors to ensure timely delivery of vehicles.
Trained new staff on logistics procedures and best practices.
Collaborated with cross-functional teams to streamline operations and resolve issues.
Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
Utilized software programs to track shipments from origin to destination.
Logged, processed, and followed up on merchandise authorization shipments in databases.
Worked with team members to improve process integration and flow.
Organized and managed the inventory of all incoming and outgoing shipments.
Managed inbound and outbound delivery schedules for optimal flow of goods.
Kept deliveries on track and provided timely status updates.
Developed and maintained relationships with vendors to ensure timely delivery of materials.
Provided support in developing new processes for improving operational efficiencies.
Conducted thorough inspections of products to ensure quality standards.
Reviewed and documented inspection results for compliance with specifications.
Developed and maintained inspection checklists for consistent evaluations.
Communicated effectively with management regarding progress toward meeting quality objectives.
Ensured that all products met customer requirements prior to shipment.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Documented inspection results and prepared reports for management review.
Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Vehicle Operation Specialist 2
Manheim Cox Automotive
04.2022 - 06.2024
Examine vehicle title for accuracy and conformity to specified requirement
Verify acceptance of the title in the state for which it is filed
Confirm accurate title VIN number, odometer reading
CCC1 app and program
Smart approve program
I perform tasks on the tc75 and xtime
Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
Assist with sale day balancing activities.
Actively participate in support of all safety activities aligned with Safety Excellence.
Perform multiple duties as assigned by management
Recon check-in and out the gate
Inventory control check (ICC)
Lane chief during auction day
Coordinate with zone owners between lots
I am the Unit inspector/ estimator/ quality - final process
I perform audits and training
I oversee the inspector and client service coordinator
Client Service Coordinator 2
Manheim Auto Auction
10.2021 - 04.2022
Capable of working inside and outside weather conditions
I am a third party in between the coordinators
Estimating vehicles condition
Vehicle Quality check
Capturing videos and pictures for client needs
Foremost, I manage account relations and maintain effectively
Communications and ensuring customer requirements are met
Review and update condition reports, then approve and audit
Vehicle repair reports
"Walk” vehicles with account representatives and make
Recommendations for reconditioning to increase vehicle value
When a customer has an inquiry about a vehicle, I am responsive
Providing quality service and doing your best to resolve problems
Communicate with Lot Operations and Recon departments to ensure
Appropriate movement of vehicles to the shops as well as timely
Completion of reconditioning
Collaborate to prepare vehicles for sale and to ensure appropriate
Scanning and organization
Review vehicles in our sale line up, locate missing vehicles and
Work with an account representative to ensure vehicles are ready for sale
Review and understand the SOP (Standard Operation Procedures)
End of Line Repair Technician Model 3/Y
Tesla Motors Inc
03.2018 - 07.2021
Model 3/ Y and In-Line Technician Model 3
Partners with team members to drive efficiency and resolve complex issues
Follow all specified guidelines to accept quality levels
Able to adapt to new changes quickly
Worked as an In-Line and offline technician, I was able to see the skeleton of the body and process before the car was built
Open to taking any course that will help me be successful
I always give suggestions on how to improve a process so it can have an easy flow
I am familiar with body fitting
Diagnose connections failures
Direct disassembly technician as to the pace and scope of dissembling to expose all damages upfront
Documents all damages requiring repair or parts replacement with photos
I was also at Super Chargers and Vehicle Drive Test Certified (VDT)
Performance center for EOL MODEL 3
I am a Quality In Station Technician (QIT)
Dialogue NC on vehicle
Experience with handling hazardous waste material
Experience with 12v and low voltage
Repair Vehicle Technician
Assist supervisors and leads on side jobs/projects at work such as hot cars, finding cars and missing parts
Provide a quality with detail Pass down to other shifts
Knowledge of how to soldering
Tested systems using and testers, noting issues and completing preventive maintenance on systems.
General Assembly Production Associate
Tesla Motors
04.2016 - 03.2018
(Chassis 2A & TRIM .5)
Physical work includes but is not limited to pushing, pulling, gripping, twisting, and reaching
Ability to follow a required specific sequence of steps in a process repetitively for an extended period of time
Demonstrated ability to perform standardized work processes and defined work instructions
Working for extended periods of time
Lifting objects up to 30 pounds
Use of tools that may produce vibration during use
Use of complex tooling that requires specialized training
Wearing Personal Protective Equipment: safety glasses, vests, shoes, hard hats
Evaluates the assembly processes and equipment to look for continuous improvement opportunities
Excellent written and verbal communication skills and people skills, comfortable presenting ideas and issues to peer groups and leaders
Escalates functional and process failures to the appropriate support groups and leaders
Positive energy and attitude
Inspected final products to assess compliance with quality standards and established tolerances.
Resolved issues quickly to maintain productivity goals.
Recreation Leader 1
City Of Oakland, Oakland Parks & Recreation
Hayward, California
06.2012 - 04.2016
To ensure the safety of the children and staff
To maintain a safe facility for the community and private events
To observe and report any criminal activities
Responsible for opening and closing down the facility
Responsibly for scheduling 25-35 employees
Handyman for program needs
Coach sports such as basketball, soccer, and football
Setup for events and breakdown for events
Engaged participants in recreational activities and team-building exercises.
Developed positive and productive relationships with kids, parents and staff.
Planned and evaluated recreation and athletic programs with recreation director to support community.
Scheduled events in recreation facilities and monitored facility conditions.
Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Resolved conflicts that arose between campers
Education
High School Diploma -
Dewey Academy
Oakland, CA
Associate Degree - Liberal Arts and Social Behavior
Merritt College
Oakland, CA
Skills
Critical Thinking
Dependable and Responsible
Maintenance and Repair
Self-Motivated
Attention to Detail
Data Entry
Multitasking Abilities
Training and Development
Active Listening
Teambuilding
Problem-Solving
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Languages
Cambodian, Limited Working
Timeline
Vehicle Operation Logistics Specialist 2
Manheim Cox Automotive
06.2024 - Current
Vehicle Operation Specialist 2
Manheim Cox Automotive
04.2022 - 06.2024
Client Service Coordinator 2
Manheim Auto Auction
10.2021 - 04.2022
End of Line Repair Technician Model 3/Y
Tesla Motors Inc
03.2018 - 07.2021
General Assembly Production Associate
Tesla Motors
04.2016 - 03.2018
Recreation Leader 1
City Of Oakland, Oakland Parks & Recreation
06.2012 - 04.2016
High School Diploma -
Dewey Academy
Associate Degree - Liberal Arts and Social Behavior