VAREN HARRIS
Newport News,VA
Summary
Dynamic operational manager with a proven track record at McDonald's Restaurant, excelling in process improvement and staff training. Enhanced customer satisfaction through effective team leadership and strategic scheduling. Skilled in logistics coordination and performance evaluation, fostering a motivated workforce committed to excellence.
Overview
19
19
years of professional experience
Work History
PEL\MANAGER
McDonald's Restaurant
11.2016 - Current
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements that enhanced operational efficiency and customer satisfaction.
- Managed inventory levels, optimizing stock control to minimize waste and reduce costs.
- Developed schedules, aligning staffing with peak service times for maximum productivity.
- Led initiatives to uphold food safety standards, ensuring compliance with health regulations.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
LOGISTICS
Target
01.2011 - 05.2014
- Optimized material flow by implementing efficient logistics processes and procedures.
- Defined logistics strategy within [Type] policies and procedures for effective integration of logistics operations
- Coordinated logistics for efficient transportation, reducing shipping costs and transit times.
- Coordinated successful conventions by overseeing logistics, vendor relations, and event promotion.
Manager
McDonald's Restaurant
05.2007 - 09.2012
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed strategic plans to align departmental goals with overall organizational objectives.
- Implemented performance metrics to evaluate team productivity and drive continuous improvement.
- Facilitated training programs to mentor staff and enhance skill development across departments.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
LAFAYETTE HIGH
WILLIAMBURG VA06-1988
Skills
- Operational management
- Staff training
- Process improvement
- Inventory management
- Scheduling optimization
- Food safety compliance
- Performance evaluation
- Employee motivation
- Logistics coordination
- Team mentoring
- Customer satisfaction enhancement
- Customer service
- Team leadership
- Decision-making
- Verbal and written communication
- Staff management
- Staff training and development
- Complex Problem-solving
- Goal setting
- Relationship building
- Staff development
- Shift scheduling
- Policy and procedure development
Languages
English
Full Professional
Timeline
PEL\MANAGER
McDonald's Restaurant
11.2016 - Current
LOGISTICS
Target
01.2011 - 05.2014
Manager
McDonald's Restaurant
05.2007 - 09.2012
High School Diploma -
LAFAYETTE HIGH