Varie Chapnick
P.O. Box 276,CA
Summary
Accomplished Insurance Broker, Risk and Claims Manager with a proven track record at Eagle Eye Global Insurance Services Inc, enhancing operational efficiency and customer satisfaction. Expert in risk management and claims resolution, demonstrated through strategic decision-making and effective team leadership. Skilled in financial analysis and fostering client relationships, achieving significant improvements in retention rates and cost savings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Broker, Risk, Claims and Insurance Manager
Eagle Eye Global Insurance Services Inc
06.2011 - Current
- Collaborated with cross-functional teams to develop new insurance products tailored to specific target markets.
- Spearheaded projects aimed at improving operational efficiency across various functional areas within the organization.
- Oversaw day-to-day operations of the insurance department, making strategic decisions regarding staffing levels, resource allocation, budgeting, and growth opportunities.
- Evaluated risk profiles for clients, ensuring appropriate levels of coverage while minimizing potential losses for the company.
- Negotiated contracts with underwriters to secure competitive pricing and terms for client policies.
- Managed a diverse portfolio of client accounts, ensuring timely renewals and providing expert advice on coverage options.
- Managed a team of insurance agents, providing training and support to maximize sales performance and customer service quality.
- Increased customer retention rates through proactive policy reviews and personalized coverage recommendations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Enhanced brokerage reputation, consistently delivering exceptional client service and transparent communication.
- Reinforced ethical trading practices, ensuring all brokerage activities complied with legal standards and best practices.
- Served as a trusted advisor for clients seeking guidance regarding risk management strategies, helping them make informed decisions about their insurance needs.
Director of Risk and Insurance Manager
SDYC Holdings, LLC
03.1988 - 06.2011
- Monitored financial metrics related to claims activity, identifying areas of concern or opportunity for cost savings measures.
- Increased customer satisfaction with timely claim resolution, prioritizing urgent cases and addressing client concerns.
- Managed complex commercial claims, ensuring accurate documentation and compliance with industry regulations.
- Collaborated with underwriting teams to develop comprehensive insurance policies tailored to clients'' unique needs.
- Optimized claims processing systems by collaborating with IT teams on software enhancements and troubleshooting technical issues.
- Developed effective negotiation tactics, resulting in favorable settlements for both the company and clients.
- Coordinated cross-functional efforts to identify trends in commercial claims, informing policy revisions and risk management initiatives.
- Spearheaded internal audits of commercial claims files for quality assurance and regulatory compliance purposes.
- Enhanced team productivity by providing thorough training and fostering a collaborative work environment.
- Improved claim reporting accuracy through meticulous data analysis and process enhancements.
- Maintained excellent relationships with external partners including brokers, adjusters, and legal counsel to ensure smooth claim handling processes.
- Conducted detailed investigations of suspicious claims to mitigate potential fraud losses for the organization.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Monitored industry trends and updated executive teams on relevant developments impacting business operations.
- Reduced financial risks by implementing comprehensive risk management strategies.
- Enhanced risk assessment processes for better decision-making and improved company performance.
- Collaborated with cross-functional teams to identify potential risks and develop appropriate responses.
- Managed relationships with external partners such as insurers, brokers, auditors, regulators, ensuring alignment with corporate objectives in managing risks effectively.
- Established strong lines of communication between departments to promote collaboration in addressing shared challenges.
- Optimized insurance coverage for minimized costs while maintaining adequate protection against losses.
- Facilitated clear communication between clients, underwriters, adjusters, legal counsel, and other relevant parties during complex claims resolution processes.
- Negotiated contracts with underwriters to secure competitive pricing and terms for client policies.
Education
No Degree - Business Law And Civil Litigation
Southwestern College
Chula Vista, CANational Business Institute
San Diego, CAInsurance Education Association
State of California Business Training
2024
Skills
- Risk Management
- Risk Analysis
- Risk Assessment
- Risk Mitigation
- Claims Management
- Claims reporting systems
- Audit Coordination
- Subrogation Specialist
- Client Needs Assessment
- Team Collaboration
- Records Management
- Customer Service
- Problem-Solving
- Time Management
- Excellent Communication
- Financial analysis and reporting
- Critical Thinking
- Decision-Making
- Price Negotiation
- Written Communication
- Computer Skills
- Microsoft Office
- Business Growth
Affiliations
- Risk and Insurance Managers Society (RIMS)
- Professional Women in Insurance (PWI)
- San Diego Adjusters Association (SDAA)
- Transportation Alliance Group San Diego (TAG)
- National Association Subrogation Professionals (NASP)
Certification
- Licensed Insurance Broker for California, Nevada, Arizona andTexas
Languages
Spanish
Native or Bilingual
Timeline
Broker, Risk, Claims and Insurance Manager
Eagle Eye Global Insurance Services Inc
06.2011 - Current
Director of Risk and Insurance Manager
SDYC Holdings, LLC
03.1988 - 06.2011
No Degree - Business Law And Civil Litigation
Southwestern College
National Business Institute
Insurance Education Association
State of California Business Training
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