Varity McCulloch
Queen Creek,AZ
Summary
Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance. I am a versatile team player when tackling various tasks from onboarding new staff to database management. Attentive with outstanding communication, writing and reporting abilities. I am devoted and detail oriented.
Overview
10
10
years of professional experience
Work History
HR Assistant
Outreach Assured Care
Mesa, AZ
03.2021 - Current
- Document human resources records and maintained confidentiality of sensitive personal information.
- Respond to inquiries by answering telephone calls, in-person questions and emails.
- Update State Website to maintain data accuracy, and assist with system changes.
- Perform internal and external audits and research and administrative reviews of certifications and plans to support HR administration.
- Review and screen applicants resumes to identify qualified candidates.
- Lias between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Help plan and manage recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Help build strong relationships with clients and caregivers to deliver emotional support and companionship.
- Assist with dressing guidance, grooming, meal preparation and medication reminders.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Plan and teach orientation class to all new employees.
- Demonstrate and teach how to use our EVV system to document shift arrival and departures.
Patient Care Coordinator
Affinity Dental
Queen Creek, AZ
10.2015 - 03.2021
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked with patients and families to develop future plans and discuss care actions.
- Educated patients by explaining preparation instructions for upcoming procedures and appointments.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Monitored ongoing care and proactively corrected problems.
- Completed documentation of care and patient activities.
- Developed strategic relationships with patients, referring doctors and coworkers to build strong network.
- Explained upcoming treatment preparation, instructions and other facts to patients.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Sent and handled electronic requests for new medications and medication refills.
- Cross-trained to support other members of staff with emphasis on establishing patient rapport and developing relationships with external partners.
Back Office Leader/Dental Treatment Coordinator
Summerbrook Dental
Aurora, CO
10.2011 - 07.2015
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Performed in team leader capacity and organized all treatment and placement activities.
- Increased overall revenue of dental office by achieving production goals set forth by corporate office.
- Reviewed X-rays to help patients determine best treatments.
- Completed annual chart audits.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Included family members and support system in patient treatment planning.
- Completed patient referrals to other dental specialists.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Article 9 Trainer -
Article 9 Trainer
Phoenix, AZ02.2022
EDDA-Expanded Duty Dental Assisting - Dental Assisting
Diversified Dental School
Denver, CO05.2014
Dental Assistant -
Pima Medical Institute Dental
Denver, CO01.2011
Skills
- New Employee Orientation
- Company Policies and Procedures Training
- Information Sourcing
- Generating Reports
- Critical Thinking
- Staffing Documentation Maintenance
- Performance Evaluations
- Recruitment Oversight
- Personnel Documentation Verification
- Employee Interviews
- Onboarding and Training
- Resume Screening
- Office Administration
- Managing Applicant Inquiries
Timeline
HR Assistant
Outreach Assured Care
03.2021 - Current
Patient Care Coordinator
Affinity Dental
10.2015 - 03.2021
Back Office Leader/Dental Treatment Coordinator
Summerbrook Dental
10.2011 - 07.2015
Article 9 Trainer -
Article 9 Trainer
EDDA-Expanded Duty Dental Assisting - Dental Assisting
Diversified Dental School
Dental Assistant -
Pima Medical Institute Dental