Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Varnita Holtzclaw

Washington,DC

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Executive Assistant

Georgetown Village
Washington, DC
11.2017 - 03.2025
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Coordinated multiple schedules using online calendaring system.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Conducted research on various topics as requested by management.
  • Organized files, developed spreadsheets, generated reports and scanned documents daily.
  • Handled confidential information in a discreet manner.
  • Researched and prepared reports required by management or governmental agencies.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Assisted with special projects as requested from time-to-time by management team.
  • Prepared agendas for meetings and took minutes during meetings.
  • Managed and distributed incoming and outgoing mail and packages for staff.
  • Assisted with budget preparation by tracking expenses related to office operations.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Processed incoming donations in a timely manner according to organizational guidelines.
  • Maintained donor records, ensuring accuracy and timeliness of data entry.
  • Cultivated relationships with potential donors through phone calls, emails, and in-person visits.
  • Organized materials delivery, space setup, and donations for events.
  • Produced and distributed memos, electronic newsletters, and other forms of communication.
  • Obtained scanned records and uploaded to database.
  • Conducted periodic reviews of websites in order to ensure they remain up-to-date.
  • Identified and resolved website glitches, server problems and incorrect formatting.
  • Implemented improvements to boost website performance.
  • Managed registration tables, efficiently processing attendee check-ins and distributing materials.
  • Documented event proceedings through photos or notes for post-event reports.
  • Set up and tore down equipment for programs and events.
  • Compiled and distributed event materials, such as programs, name tags, and promotional items.
  • Managed and updated company databases to ensure quick access to critical information.

Administrative Assistant

ACAP
Washington, DC
11.2012 - 11.2016
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Greeted visitors and provided general information about the company.
  • Reviewed documents for accuracy before submission to external parties such as clients or vendors.
  • Compiled data, tracked changes, and created reports in Excel spreadsheets.
  • Prepared invoices, reports, memos, letters, financial statements, and other documents.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Processed invoices for payment using accounting software applications.
  • Performed tests of transactions and balances to verify the integrity and accuracy of financial information.
  • Generated reports from the accounting system to support the reconciliation process.
  • Developed strong professional rapport with vendors and clients.
  • Handled confidential information in a discreet manner.
  • Prepared monthly reconciliations for assigned balance sheet accounts.
  • Supported other teams with various administrative tasks when required.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
  • Created and maintained filing systems, both paper and electronic.
  • Organized company-wide events, including team buildings and annual parties.
  • Prepared materials and reports for compliance audits.

Executive Assistant

Ubiquity
Washington, DC
12.2007 - 10.2012
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Managed company database and ensured the accuracy of contact information.
  • Assisted with special projects such as researching topics or creating presentations for management review.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Coordinated multiple schedules using online calendaring system.
  • Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
  • Processed accounts payable and receivable transactions accurately within set timeframes.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Coordinated catering services for various events, including trainings and department meetings.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Assisted with budgeting tasks such as tracking expenses, reconciling accounts and preparing invoices.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Provided support in research projects related to the organization's mission.

Education

Bachelor of Arts - Psychology

Argosy University
Orange, CA
05-2008

Skills

  • Microsoft 365
  • Canva
  • Adobe Acrobat Pro
  • Word Press
  • Helpful Village
  • Google
  • Quickbooks
  • Publer
  • MailChimp
  • Typing 50 wpm
  • Scheduling
  • Attention to detail
  • Flexible
  • Friendly, positive attitude
  • Report generation
  • Document management
  • Data entry
  • Multi-line phone proficiency

Certification

  • Administrative Human Resource Certificate - SHRM (2024)
  • Outlook - PMI 2024
  • PowerPoint- PMI (2023)

Timeline

Executive Assistant

Georgetown Village
11.2017 - 03.2025

Administrative Assistant

ACAP
11.2012 - 11.2016

Executive Assistant

Ubiquity
12.2007 - 10.2012

Bachelor of Arts - Psychology

Argosy University

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Varnita Holtzclaw