Varsha Vugranam
Site Reliability Engineer At Apple
Austin,TX
Summary
A creative designer who has a UX/UI certification and proven skills for prototyping and designing web based designs and mobile apps with a keen interest trying to better the user experience. I have a strong understanding of the technology which allow seamless collaboration with the other teams with strong communication skills and up-to-date knowledge of the tools and software.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
SRE
Apple
Austin, TX
05.2022 - Current
Working as an Apple Pay SRE.
Monitoring the logs and helping the operations and support teams and handle the client issues.
Fixes the support escalation Issues.
On-Call rotations optimisation
UX/UI Designer Certification
CAREERFOUNDRY
03.2020 - 05.2021
- User Experience and front end development certification
- Created a mobile fitness app from start using Adobe XD, Illustrator, Sketch, Figma and Balsamiq
- Have knowledge of HTML/ CSS and Javascript and use them to create a website.
- Created a career page which can be used as a template for different company's career search using Adobe XD and Invision.
- Created a language learning mobile app as part of my team project and used Adobe illustrator and XD.
Area Manager and coordinator
ICONET for GE
Bengaluru, Karnatka
06.2013 - 01.2014
- Worked as a coordinator between hospitals and GE to help in understanding the machines
- Provided presentations about medical devices such as anesthesia machines and infant care unit machines to hospitals
- Promoted medical devices by GE to hospitals..
- Helped the clients by teaching the machines and the processing.
Clinical research assistant and coordinator
ICBIO
01.2013 - 01.2014
- Worked as a Clinical data entry operator and a clinical research coordinator for 4 trials
- Interviewed potential candidates for the trials and their experience
- Prepared documents such as protocol, investigator brochure, informed consent form and developed case report form (paper CRF)
- Designed, Developed and managed documents for clinical trials and its databases
Education
Certification - User Experience And Frontend Development
Career Foundry
01.2020 - 08.2021
PG Diploma - Clinical research and data management
ICBio
09.2012 - 12.2013
Bachelor of Science - Biomedical engineering
Rajiv Gandhi Institute of Technology
08.2008 - 06.2012
Skills
- User Interviews and Personas creation
- Usability and Preference Testing
- Responsive Layouts and Grids
- Adobe XD
- HTML/CSS
- Figma
Certification
- Certificate in User experience and Front end development
Accomplishments
- UCAN (Fitness Expert app):
UCAN is a fitness expert app designed for users who need help with
an expert in the field of fitness and health. The project was from start to finish which included
- user research of how various users of different categories use the fitness apps.
- Conducting user interviews and creating personas from the data obtained in the user interviews.
- Usability testing to see which works best for tthe users.
- Creating user flows and creating low, mid and high fidelity wireframes and prototypes.
- Responsive layouts and visual design principles and usability testing.
Career page for company websites
Designed the career pages for a company's website to help the users understand the jobs offered and with quick searches.
- Included User Interviews, creating personas, userflows, low mid and high fidelity prototype and wireframes.
Timeline
SRE
Apple
05.2022 - Current
- Certificate in UX/UI Designing
01-2021
- Certificate in UX Immersion
05-2020
UX/UI Designer Certification
CAREERFOUNDRY
03.2020 - 05.2021
Certification - User Experience And Frontend Development
Career Foundry
01.2020 - 08.2021
- Certificate in User experience and Front end development
01-2020
Area Manager and coordinator
ICONET for GE
06.2013 - 01.2014
Clinical research assistant and coordinator
ICBIO
01.2013 - 01.2014
PG Diploma - Clinical research and data management
ICBio
09.2012 - 12.2013
Bachelor of Science - Biomedical engineering
Rajiv Gandhi Institute of Technology
08.2008 - 06.2012