Organized Project Manager with noted experience in IT management. With over 10 years of work experience in end-to-end IT services, multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic, delivering valuable software applications, and achieving business objectives in an agile environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Delivery Lead
Tata Consultancy Services
02.2023 - Current
Provide service delivery expertise in the development of IT solutions and assure effective delivery of multiple complex projects, ensuring both schedule and budget fidelity
Oversee projects, manage budget, and resource plans, and identify and resolve conflicts and dependencies.
Manage stakeholder expectations by demonstrating and communicating key indicators of improved effectiveness on a periodic basis
Deploy standardized work, governance, and tools to enable consistent, high-quality Scaled Agile project execution.
Effectively manage project financials, including purchase orders, internal labor, capital/expense breakdown, actuals, and accurate monthly forecasting to minimize cost variance using Honeywell process and project management application.
Ensure learning is shared across the Agile Release Train and organization to enable higher productivity.
Establish an understanding of the overall portfolio/program, working closely with peers to ensure end-to-end accountability.
Identified opportunities to streamline processes and improve office operations and efficiency.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services