Open To Work
VARSHNI MUTHUKRISHNAN
Imperial,PA
Work Preference
Summary
Dynamic Relationship Manager with proven expertise in banking operations and process improvement. Skilled in problem solving, team collaboration, and providing exceptional customer service to enhance client satisfaction and drive business growth. Results-oriented professional with expertise in banking operations, recognized for monitoring processes and identifying improvement opportunities. Committed to delivering exceptional customer service and developing tailored financial solutions that meet client needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Relationship Manager, Banking Operations
Axis Bank
CHENNAI, TAMIL NADU
02.2024 - 07.2026
- Investigated complex customer issues to identify effective solutions and facilitate appropriate referrals.
- Advised customers on the best financial products that meet their needs.
- Provided customer service support for account opening, deposits, withdrawals and loan applications.
- Monitored daily operations and identified areas for improvement in processes and procedures.
- Collaborated on strategies to enhance operational efficiency, contributing to continuous improvement and overall business performance.
- Evaluated customer feedback surveys to inform strategies for service enhancement.
- Performed daily reconciliation of accounts to ensure accuracy of records.
- Maintained accurate documentation on all customer interactions and transactions.
- Created monthly financial documents including statements, invoices, checks, and deposit slips.
- Generated reports on clients' financial status and progress.
- Participated in team meetings to discuss current trends in banking operations.
- Developed solutions to meet market gaps and drive company sales.
Education
MBA - Financial Management
MADURAI KAMARAJ UNIVERSITY
MADURAI, INDIA05-2024
Bachelor of Arts - Bachelor of Commerce in Computer Applications
Nadar Saraswathi College of Arts And Science
Theni, India09-2020
Skills
- Banking operations
- Customer relationship management
- Client consultation
- Account reconciliation
- Account set up
- Investment and wealth planning
- Financial advising
- Product recommendations
- Cash handling
- Issue resolution
- Operational efficiency
- Process improvement
- Problem solving
- Critical thinking
- Team collaboration
- Customer advocacy
- Operational efficiency
Languages
English
Professional
Tamil
Full Professional
Certification
- Axis Bank Young Banking Programming
- National Institute of Securities Markets
Accomplishments
- LI Oscar Award for Target achievement
- Won Multiple weekly Target achievement awards for Mutual Funds target closing
US VISA
- Valid L2-S Visa
Personal Info
- Name - Varshni
- Father Name - Muthukrishnan
- Date of Birth - 09 Sep 1999
- Marital Status - Married
- Spouse Name - Pandi Murugan
- Native - Chennai, India
Timeline
Relationship Manager, Banking Operations
Axis Bank
02.2024 - 07.2026
MBA - Financial Management
MADURAI KAMARAJ UNIVERSITY
Bachelor of Arts - Bachelor of Commerce in Computer Applications
Nadar Saraswathi College of Arts And Science