Summary
Overview
Work History
Education
Skills
Skills Attributes
References
Timeline
Generic

VARSINI GUNASAKAR

Gladstone Park,Vic

Summary

Presently, I am looking for a job where I can utilize the skills I have acquired in my previous working experiences. My previous roles have been in fast paced, physically demanding environments where I-have become adept at communicating effectively with customers, completing repetitive work, as well as working with different cooking utensils and machines that often required a high level of concentration. These roles have instilled in me the importance of following instructions and working productively in-the team. It has further instilled in me the importance in following OH&S standards, such as maintaining a clean work site and ensuring tasks are completed in the correct way to avoid injury and contamination.

Overview

7
7
years of professional experience

Work History

Food and Beverage Attendant

Crown Melbourne
07.2023 - Current
  • Food and beverage attendant crown venues
  • Providing attentive and excellent service to patrons who are guest within Crown venues;
  • Processing financial transactions within the outlets;
  • Ensuring the safety of all staff and guest in Crown venues;
  • Handling complaints and questions professionally

Waitress

IDES
11.2020 - 06.2023
  • Worked as a waiter in a fine dining service for up to 50 covers
  • Communicating with kitchen staff
  • Communicating with floor and bar staff to ensure continuity of service for customers
  • Meeting and greeting customers, building a strong relationship and taking orders
  • Organize table and chairs.

All Rounder - Casual

CUMULUS inc
07.2018 - 07.2019
  • Perform duties as requested by management
  • Assist in cleaning the bar
  • Preparing the bar for service restocking wines and spirits
  • Operating the till and taking cash.
  • Worked in functions as a waiter in a formal dinner service for up to 100 pack.
  • Communicating with kitchen staff.
  • Communicating with host and bar staff to ensure to continuity of service for customers.
  • Meeting and greeting customers, building a strong relationship and taking orders.
  • Operating coffee machine – making a variety of coffee, shots and texturing milk General Cleaning - Cleaning and wiping down the surfaces, sweeping where needed clean coffee machine wash dishes and empty the bins
  • Organise table and chairs in act gallery for the private function.

Barista - Volunteer

STREAT Melbourne Central
09.2017 - 12.2017
  • Customer service - answer enquiries, take orders, upselling prepare food and beverages
  • Operate POS system - enter orders and process cash of EFTPOS payments
  • Operating coffee machine - making a variety of coffee, shots and texturing milk
  • Product merchandising, refilling beans in coffee machine etc
  • General cleaning - clearing and wiping down surfaces, sweeping where needed, clean coffee machine wash dishes and empty bins.

Kitchen hand/ server - Volunteer

Food not Bombs
07.2017 - 03.2017
  • Preparing and serving meals in food van for disadvantaged individuals
  • Assist chefs in cooking large servings of vegan meals - including peeling, cutting up vegetables
  • Assist in preparing meals following recipes and chefs instructions
  • General cleaning - washing dishes, removing scraps and any rubbish, wiping down surfaces cleaning equipment etc.

Waitress - placement

SCARF
06.2017 - 08.2017
  • Worked as a section waiter in a formal a la carte dinner service for up 90 pax
  • Customer service - answer enquiries, look up bookings, seat customers at table, take orders, serve food and beverages
  • Operated and ran the bar - included making cocktails, serving beer, wine and spirits
  • Process customer payments on POS system - EFTPOS and cash sales as well as splitting bills when needed
  • General cleaning - clearing and wiping down tables and surfaces, sweeping and mopping where needed.

Education

SCARF Training And Hospitality Program
01.2017

Skills

  • Customer service experience- ability to build report, professionally respond to customer- concerns/complaints and deescalate charged emotions
  • Barista and cocktail making experience
  • Experience using POS system – entering orders, splitting bills and processing cash or EFTPOS payments
  • Knowledgeable of the different cleaning techniques and appropriate chemicals to use in food industry
  • Knowledgeable of, and adherence to food safety and OHS guidelines
  • Proven ability to work independently and in a team
  • Ability to work under pressure In a fast paced environment and pay attention to fine details

Skills Attributes

  • Customer service experience- ability to build report, professionally respond to customer concerns/complaints and deescalate charged emotions.
  • Barista and cocktail making experience.
  • Experience using POS system - entering orders, splitting bills and processing cash or EFTPOS payments.
  • Knowledgeable of the different cleaning techniques and appropriate chemicals to use in food industry.
  • Knowledgeable of, and adherence to food safety and OHS guidelines.
  • Proven ability to work independently and in a team.
  • Ability to work under pressure In a fast paced environment and pay attention to fine details.

References

  • Hannah Colman, Co-founder/ General Manager, 0488 779 911, SCARF
  • Paulie, 0407 080 069, MPavilion
  • Stephanie Flynn, 0403 933 146, Food not Bombs

Timeline

Food and Beverage Attendant

Crown Melbourne
07.2023 - Current

Waitress

IDES
11.2020 - 06.2023

All Rounder - Casual

CUMULUS inc
07.2018 - 07.2019

Barista - Volunteer

STREAT Melbourne Central
09.2017 - 12.2017

Kitchen hand/ server - Volunteer

Food not Bombs
07.2017 - 03.2017

Waitress - placement

SCARF
06.2017 - 08.2017

SCARF Training And Hospitality Program

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