Varun Sharma
Bloomingdale,IL
Summary
Proven leader with a track record of enhancing member satisfaction at Vasa Fitness by implementing innovative solutions and leading a dedicated team. Skilled in financial analysis and strategic planning, with a knack for technical troubleshooting and fostering safety. Achieved significant improvements in operations and customer loyalty, demonstrating a strong blend of analytical and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Member Experience Manager
Vasa Fitness
12.2023 - 05.2024
- Increased membership retention rates through proactive communication and tailored programming.
- Championed the adoption of new technologies and tools that made it easier for members to access services, communicate with the organization, and get the support they needed.
- Implemented innovative solutions that addressed emerging trends in customer behavior, driving continuous improvement in overall satisfaction scores.
- Led a team of Member Experience professionals to achieve consistently high levels of member satisfaction and loyalty.
Financial Analyst
Abrasive-Form
01.2023 - 06.2023
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
General Manager
Retro Fitness
07.2017 - 12.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Associate of Applied Science - HVAC Installation And Repair
College of DuPage
Glen Ellyn, IL06.2025
MBA - Finance
Keller University
Addison, IL06.2012
Bachelor of Science - Finance
Devry University
Addison, IL01.2010
Skills
- epa 608 certification
- Technical Troubleshooting
- Electrical Wiring
- HVAC and Refrigeration Systems
- Heating Systems
- Focused on safety
Certification
EPA 608 Certification
Timeline
Member Experience Manager
Vasa Fitness
12.2023 - 05.2024
Financial Analyst
Abrasive-Form
01.2023 - 06.2023
General Manager
Retro Fitness
07.2017 - 12.2022
Associate of Applied Science - HVAC Installation And Repair
College of DuPage
MBA - Finance
Keller University
Bachelor of Science - Finance
Devry University
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