Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Date of Birth
Timeline
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Varun Francis Cecil

Bhopal

Summary

Results-driven professional with extensive experience in audit reporting and front desk operations. Proven ability to collaborate with diverse teams to ensure accurate financial reporting and high customer satisfaction. Skilled in preparing and examining financial records, with a strong background in implementing auditing systems and evaluating internal controls. Tech-savvy critical thinker adept at quickly identifying and resolving issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Auditor

Marriott DFW Airport South
Fort Worth
10.2024 - Current
  • Performed thorough audits of financial records and internal controls to ensure compliance.
  • Collaborated with department heads for accurate financial reporting and data integrity.
  • Documented findings and recommendations in comprehensive audit reports for stakeholder review.
  • Operated audit functions using Property Management System (PMS) and Marsha software.
  • Coordinated with department heads to address audit findings and implement improvements.
  • Reviewed internal control systems and accounting processes for accuracy and efficiency.
  • Engaged with management to discuss external audit results and formulate action plans.
  • Managed front desk operations and ensured smooth visitor check-in procedures.

OTA Sales and Service Associate

Marriott International, Inc.
Gurugram
06.2023 - 10.2024
  • Coordinated global reservations and room assignments for Marriott properties using Marsha software.
  • Resolved guest inquiries and issues promptly to enhance customer satisfaction.
  • Communicated updates regarding guest reservations to all Marriott properties via email.
  • Delivered exceptional customer service while completing tasks within established time frames.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Industrial Trainee

ITC Fortune Mirammar
Panjim
12.2020 - 04.2021
  • Ensured smooth service operations through effective collaboration with team members.
  • Delivered excellent customer service by engaging proactively with guests.
  • Acquired diverse cooking techniques under supervision of experienced chefs.
  • Communicated with multidisciplinary teams to enhance practical skills and knowledge.
  • Contributed to team goals by rotating production lines and daily duties to meet demand.

Education

Certification in Software Operation - Software Systems

Frankfin Institute
Indore
05-2023

Bachelor of Science - Hospitality And Tourism Management

Institute of Hotel Management
Indore
04-2022

High School Diploma -

Holy Family Convent Sr Sec School
Bhopal
05-2019

Skills

  • Audit reporting and program management
  • Customer satisfaction and relations
  • Front desk operations
  • Effective communication
  • Attention to detail
  • Property management systems
  • Guest relations and support
  • Problem-solving expertise

Accomplishments

  • Received certificates for excellence in handling software like, PMS, Marsha and Amedeus.
  • Received letter of recommendation from Marriott Hotels.

Certification

  • Certificate for Guest Handling.
  • Certificate from NSDC for Software Handling.

Languages

English
Full Professional
Hindi
Professional

Date of Birth

  • 12th May 2001

Timeline

Auditor

Marriott DFW Airport South
10.2024 - Current

OTA Sales and Service Associate

Marriott International, Inc.
06.2023 - 10.2024

Industrial Trainee

ITC Fortune Mirammar
12.2020 - 04.2021

Certification in Software Operation - Software Systems

Frankfin Institute

Bachelor of Science - Hospitality And Tourism Management

Institute of Hotel Management

High School Diploma -

Holy Family Convent Sr Sec School

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