
Entry-level IT support candidate with basic knowledge of computer hardware and networking across Windows and Linux environments. Perform troubleshooting, hardware installation, and structured cable management to maintain system readiness. Focus on clear communication, fast problem solving, and dependable IT operations.
Networking: TCP/IP, IPv4/IPv6, subnetting, VLANs, trunking, STP/RSTP, routing, switching, NAT, DHCP, VPNs, ACLs, LAN/WAN, Wi-Fi, BGP/OSPF basics, Cisco IOS, firewalls, load balancers, packet analysis with Wireshark
Server Administration: Windows Server, Linux administration, Active Directory, Group Policy, DNS/DHCP server administration, file servers, permissions, SSH, RDP, PowerShell, Bash, system services, patching, backup/restore, RAID, storage management, iSCSI/NFS/SMB
Cybersecurity: Firewall configuration, endpoint security, IAM, MFA, least privilege, RBAC, vulnerability management, patch management, SIEM fundamentals, IDS/IPS, network segmentation, security hardening, log analysis, incident response, malware/phishing awareness, encryption, certificates/PKI
Data Center Operations: Rack-and-stack, server installation, cabling, patch panels, fiber/copper cabling, power distribution units (PDU), UPS systems, cooling basics, hardware troubleshooting, asset/inventory