Dynamic and results-driven Human Resource Professional with 20 years of experience. Adept at building trusted partnerships with leaders to deliver innovative HR solutions that enhance employee engagement, optimize performance, and foster a high-performing inclusive culture. Proven track record of implementing HR best practices in fast-paced dynamic environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
BLACKBAUD
10.2019 - Current
Human Resources Business Partner, Principal 2021 - Present
Human Resources Business Partner, Senior 2019 - 2021
Partner strategically with Sales, Sales Enablement, Sales Operations, and Education Services to align HR initiatives with business objectives, leading to improved team performance.
Collaborate with business leaders to understand organizational objectives.
Strategically partner with leadership to develop and implement HR strategies aligned with company’s overall business objectives.
Play key role in organizational restructuring to ensure workforce alignment with evolving business needs.
Develop and implement strategies to minimize resistance and engage employees during transition.
Work with leaders to identify, develop, and retain top talent through conversations and talent reviews.
Advise leaders on performance management, providing guidance on setting objectives, delivering feedback, and developing performance improvement plans.
Leverage employee engagement survey data and work with leadership to create actionable plans that enhance workplace culture and productivity.
Collaborate with talent acquisition to refine hiring processes, ensuring alignment with business objectives and workforce planning.
Use data and analytics to provide insight into management on workforce trends, employee turnover, performance, and other key metrics.
Facilitate Insights Discovery sessions to enhance communication strategies, fostering a more collaborative work environment.
Human Resources Business Partner, PRN
HCA, CAPITAL DIVISION
08.2018 - 10.2019
Provided HRBP support across multiple HCA facilities, addressing HR service gaps.
Analyzed reports in Lawson, HR Analytics, and Business Objects, identifying key trends that informed strategic HR decisions and enhanced operational efficiency.
Collaborated with division and facility teams to implement HR projects and initiatives, ensuring alignment with organizational goals.
Review division hospital PRN requisitions to ensure that openings fit within division requirements.
Human Resources Business Partner
HCA, JOHNSTON-WILLIS HOSPITAL
04.2015 - 08.2018
Partnered with department leaders to implement HR policies and initiatives that supported organizational objectives.
Managed complex employee relations issues, providing guidance on conflict resolution, disciplinary actions, and compliance investigations.
Supported and educated employees and leaders on understanding the shared service HR model, leave of absences programs, payroll issues, and benefit programs.
Conducted detailed analysis of Lawson, HR Analytics, and Business Objects reports, leading to data-driven decisions that enhanced department efficiency.
Communicate with directors to understand talent needs and staffing strategies to support the success of the organization.
Supported talent acquisition by advising on job descriptions, offer evaluations, and recruitment strategies.
Support hospital leaders and staff with change management, performance management, and learning and organizational development.
Facilitated employee feedback sessions, driving actionable insights that improved employee satisfaction and continuous development initiatives.
Implemented employee engagement strategies based on survey data, leading to better overall employee engagement and satisfaction within departments.
Assisted in organization and implementation of recognition programs that boosted employee morale and engagement.
Partner with compensation COE and VP of HR in determining position pay scales, evaluating yearly increase data, and implementing compensation programs.
Fostered strong relationships with division and corporate COE, effectively executing HR strategies that aligned with corporate goals and improved cross-functional collaboration.
Human Resources Generalist
HCA, PARALLON BUSINESS PERFORMANCE GROUP
09.2013 - 04.2015
Provided comprehensive HR support, including employee relations, recruitment, onboarding, and policy implementation.
Advised Managers and Directors on recruitment plans and hiring strategies, optimizing candidate selection.
Assisted employees in answering benefit and payroll questions, coordinating with HCA’s benefit administrators and payroll department as needed.
Collaborated with HR team and Managers to resolve issues during payroll cycles, reducing payroll discrepancies and improving processing time.
Managed and updated Lawson records, ensuring accurate data and contributing to the efficiency of HRIS operations.
Supported Director of Human Resource in investigating unemployment claims of terminated employees.
Ran and analyzed Business Objects reports, providing data-driven insights that improved HR strategy effectiveness and decision-making.
Provided expert guidance on Leave of Absence plans for employees and leadership.
Reviewed and processed tuition reimbursements for employees.
Human Resources Coordinator
HCA AMBULATORY SURGERY DIVISION
08.2012 - 09.2013
Managed onboarding processes, including offer letters, new hire documentation, and orientation.
Served as a key resource for employees, addressing HR-related inquiries and providing support.
Maintained and updated employee data in LAWSON HRIS database.
Ran various ad-hoc reports in LAWSON and Business Objects.
Assisted in maintaining and tracking monthly recognition awards.
Supported Leave of Absence programs.
Supported HR Director in compensation and recruitment activities, ensuring smooth operations and compliance.
Conferred with hiring managers regarding candidates, employee start dates, and applicant tracking.
Managed the candidate offer and screening process, ensuring compliance with background and drug screening protocols.
Career Break
STAY AT HOME PARENT
07.2006 - 08.2012
Human Resources Specialist
OPERATIONAL TECHNOLOGIES SERVICES, INC
04.2004 - 07.2006
Facilitated onboarding and orientation for new employees, ensuring a positive and compliant introduction to the company.
Served as a resource for employees requiring assistance with Human Resource related issues via phone and email.
Managed HR databases and employee records, ensuring accuracy and compliance with regulatory requirements.
Led full cycle recruitment efforts, including candidate screening, interviews, and offer negotiation and consulted with hiring managers regarding recruitment strategies.
Provided resume counseling for employees involved in contract proposals.
Advised managers of guidelines to developing job descriptions of their staff.
Enrolled, administered, and educated employees on medical, dental, cobra and 401K benefits.
Coordinated completion of government security clearances for employees.
HR Analyst (Temporary Contractor)
ACCENTURE HR SERVICES
10.2003 - 04.2004
Processed a high volume of personnel actions, including promotions, reassignments, and terminations, ensuring accuracy and compliance.
Notified prospective and current TSA employees regarding promotions, reassignments, conversions, and job openings.
Conduct compensation analysis for TSA employees based on Government Pay Bands and Locality Adjustments.
Human Resource Generalist and Recruiting Manager
AMERICAN HEARING AID ASSOCIATES
10.2000 - 01.2003
Onboarding of new employees through the development of offer letters, sending new hire packages, and collecting new personnel paperwork.
Served as a resource for employees requiring assistance with Human Resource related issues via phone and email.
Conferred with CEO, COO, Vice-Presidents, and Managers regarding job descriptions, training guidelines, and hiring of corporate employees.
Trained hiring managers and clients on interviewing techniques, staffing plans, performance appraisals, employee relations, and employment laws.
Conducted new hire orientation and benefit training for all new employees.
Enrolled staff into benefit programs and troubleshot difficulties with insurance companies on behalf of employees.
Collaborated with VP of Finance and COO regarding contract negotiations to choose insurance programs for corporate employees.
Independently established and marketed a successful executive recruiting program for one of the fastest growing companies in the Philadelphia region.
Utilized time-management skills and creative strategies to recruit 15-20 corporate and client employees on a consistent basis.
Conducted phone-screening, face-to-face interviews, and interview coordination with senior managers.
Developed resourceful methods for attracting audiologists for employers in a difficult hiring market, saving clients money, time, and stress.
Effectively doubled number of placements and increased profits by 45% within two years of program introduction to customers.
Internet Recruiter/Staffing Coordinator
DELTA-T GROUP
08.1999 - 10.2000
Internet Recruiter
Utilized Internet marketing strategies to recruit candidates and increase agency database.
Attended career fairs and professional conferences to promote the image of the company.
Ascertained the success of these job fairs and conferences by analyzing the effective leads gathered.
Staffing Coordinator
Responsible for placing qualified candidates with customers.
Consistently acquired new job requests from clients.
Effectively built ongoing relationships with clients and contractors, increasing placements and job orders.
Education
Masters Degree - Counseling
George Mason University
Bachelor's Degree - Psychology
James Madison University
Skills
Strategic HR Partnership
Employee Relations & Conflict Resolution
Talent Management & Development
Organizational Development & Change Management
Certification
PHR, Professional in Human Resources
SHRM-CP, Society for Human Resource Management Certified Professional