Vashay Miller
3818 Northwest 34 Th Street Lauderdale Lakes ,Florida
Summary
Talented Supervisor with excellent issue and conflict resolution skills, bringing more than 3 years of experience driving team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Dedicated Supervisor with track record of success ensuring productivity within demanding service environment. Effective team leader effective at meeting deadlines and ensuring highest standards of organization. Implements methodical and thorough approach to leadership. Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Bahia Mar Hotel
Fort Lauderdale , Florida
01.2017 - Current
- Oversaw proper disposal of unused and tainted beverage stock, adhering to all related health and safety guidelines.
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
- Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Resolved customer complaints involving food or beverage quality and service.
- Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties.
- Responded to customer complaints, addressing concerns and distress with amicable interactions.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Maintained highest standards for beverage quality and service.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Developed ongoing training initiative to improve beverage knowledge of serving employees, including hourly sommelier program.
- Managed bar and wait staff including hiring, training, scheduling and analyzing theft and wastage.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
- Used data entry software to record ordering data and created organization and room storage system.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Trained food and beverage service personnel, confirming staff ability to provide recommendations and answer questions.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Maintained exhaustive knowledge of all beverages on offer, including flavor profiles, nutritional information, allergens and alcoholic content.
Jr Sous Chef
St Andrew’s Country Club
Boca Raton, FL
2023 - 2025
- Prepared and presented high-quality dishes in accordance with seasonal menus.
- Collaborated with kitchen staff to ensure efficient food preparation and service.
- Monitored inventory levels and assisted in ordering supplies as needed.
- Maintained cleanliness of workstations, adhering to health and safety standards.
- Assisted in training new kitchen staff on operational procedures and techniques.
- Contributed to menu development by providing input on ingredient selection and dish presentation.
- Evaluated food quality during preparation and adjusted recipes for consistency.
- Supported head chef in managing kitchen operations during peak service hours.
- Prepped daily menu items to quickly deliver upon request.
- Maintained inventory records and updated ordering systems regularly to ensure adequate stock levels based on anticipated demand.
- Oversaw cleanliness of each station in kitchen.
- Planned and directed high-volume food preparation in fast-paced environment.
- Collaborated with fellow team members to ensure timely completion of tasks and excellent execution of all dishes.
- Consistently met high standards of quality control by conducting thorough taste tests before serving each dish to customers.
- Streamlined kitchen operations by implementing efficient food preparation techniques and maintaining a clean work environment.
- Led team by example in preparing items accurately and according to high-quality standards.
- Accelerated service times by efficiently organizing mise en place during busy shifts without sacrificing the quality of the final product.
- Evaluated employee performance and provided constructive feedback to support ongoing development within the team.
- Received praise from customers for exceptional flavor combinations and presentation skills, enhancing the restaurant''s reputation for culinary excellence.
- Ordered food items for upcoming events per sous chef request.
- Ordered new ingredients and supplies to meet expected needs.
- Supported executive chef in menu development, resulting in diverse and innovative culinary offerings that attracted new clientele.
Pantry Garde Manger
The Polo Club Boca Raton
Boca
2021 - 2023
- Developed and maintained organized pantry systems for efficient ingredient access and storage.
- Collaborated with culinary team to design and execute seasonal menu items, enhancing dining experience.
- Trained junior staff on food safety standards, ensuring compliance with health regulations.
- Implemented inventory management procedures to reduce waste and optimize stock usage.
- Oversaw preparation of cold dishes, ensuring quality presentation and adherence to recipes.
- Streamlined work processes, improving kitchen workflow and reducing preparation time for service.
Sales Clerk
Bahia Mar Hotel
Fort Lauderdale , Florida
02.2016 - 06.2016
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Supported promotional plans by updating signage with price changes.
- Kept front check out area clean and organized for efficient service.
- Educated customers on promotions to enhance sales.
- Processed payments and returns with accuracy and efficiency.
Education
High School Diploma -
Marymount High School
St. Mary, Jamaica7 2008
Skills
- Leadership
- Business analysis
- Issue resolution
- Training and Development
- Scheduling
- Processes and Procedures
- Strategic Planning
- Inventory oversight
- Budgeting
- Training and mentoring
- Business administration
- Data collection and analysis
- Negotiation
- Financial Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Reading
Being technically minded, I enjoy reading science fiction which allows me to exercise the creative parts of my thought process, which in turn develops my problem solving skills.
Timeline
Supervisor
Bahia Mar Hotel
01.2017 - Current
Sales Clerk
Bahia Mar Hotel
02.2016 - 06.2016
Jr Sous Chef
St Andrew’s Country Club
2023 - 2025
Pantry Garde Manger
The Polo Club Boca Raton
2021 - 2023
High School Diploma -
Marymount High School