Vashti Ali

Accounts Receivable Coordinator position manages and coordinates accounts receivable activities and oversees and / or coordinates billing, collection, reconciliation to the general ledger, and the compilation of accounts receivable reports.

Post ACH Payments Daily

• Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
• Increased efficiency by automating routine tasks, such as generating reports and sending reminders for overdue payments.
• Conducted regular audits of customer accounts to ensure accuracy, identifying potential errors or inconsistencies for correction.
• Facilitated timely account updates by promptly processing adjustments for credits, discounts, and write offs.
• Collaborated with sales teams to address customer disputes, resulting in prompt resolution and maintained relationships.
• Enhanced cash flow by diligently managing customer credit limits and payment terms.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Verified discrepancies and resolved clients' billing issues
• Processed incoming payments in accordance with established financial policies.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
• Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
• Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
• Managed approximately over 20 incoming calls, emails per day from customers.
• Managed over 20 Outbound Collections Calls for Communicating payment status.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Responded to inbound inquiries regarding accounts and payments.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into team''s operations.
• Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
• Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
• Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
• Developed comprehensive understanding of industry-specific billing practices and regulations in order to effectively manage customer accounts.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Monitored accounts to verify compliance with payment terms and schedules.
• Negotiated payment arrangements with customers to establish timely receipt of payments.
• Developed and implemented strategies to improve collection processes and reduce overdue payments.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Maintained account accuracy by reviewing and reconciling checks monthly.