Vashti Garza
Six Flags Fiesta Texas
San Antonio,TX
Summary
Reliable food and beverage attendant known for enhancing guest satisfaction through exceptional service and meticulous attention to cleanliness. Experienced in streamlining operations during peak hours, contributing to improved efficiency and a welcoming atmosphere.
Work History
Food and Beverage Attendant
2 Months- Provided exceptional customer service by effectively responding to guest inquiries and needs.
- Assisted in food preparation and beverage service, ensuring adherence to quality standards.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Collaborated with team members to streamline operations during peak hours, improving efficiency.
- Followed safety protocols to guarantee a safe environment for guests and staff alike.
- Adapted quickly to varying tasks in fast-paced environments, demonstrating flexibility and reliability.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Trained new staff members on company policies and procedures.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Monitored and managed reservation system, optimizing seating arrangements and reducing wait times.
- Set up advertising signs and displays on shelves, counters and tables.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Enhanced team morale and productivity by organizing regular meetings to discuss improvements and share feedback.
- Implemented new cleaning protocols, significantly improving hygiene standards in dining and kitchen areas.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food, enhancing overall service efficiency.
- Improved efficiency by coordinating with kitchen staff on order timing and special requests.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Operated point-of-sale systems, accurately processing transactions and managing cash flow.
Education
High School Diploma
- 4.0 GPA
- Completed AP course in college readiness
- Completed AP course in job readiness
Skills
Adaptability under pressure
Reliability and punctuality
Food safety
Kitchen support
Guest services
Food preparation
Order accuracy
Dining room organization
Inventory
Beverage preparation
Table setting proficiency
Food production
Sanitizing
Inventory management
Sanitation standards
Allergy awareness
Timeline
Food and Beverage Attendant
Six Flags Fiesta Texas
04.2026 - CurrentRead More
Rainbow Continuing Education
High School Diploma
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