Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Excels in office event planning and organization.
Overview
10
10
years of professional experience
Work History
Receptionist & Office Assistant
The Fields Companies
01.2022 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes for 30+ people in office, and 70+ company wide.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Helped maintain office security by monitoring visitor access and issuing badges as needed.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Collaborated with management to improve internal processes and procedures for better workflow optimization.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Front of House Employee
Hospitality USA / Gatherhouse Concepts
10.2013 - 10.2021
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
Increased guest return rate through personable interactions and genuine interest in their dining preferences.
Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Studio Assistant
Nicolett Electra
12.2017 - 12.2019
Collaborated with artists and designers on various projects, contributing to successful outcomes and client satisfaction.
Performed routine maintenance on studio equipment to ensure optimal functionality throughout all projects.
Enhanced studio workflow by organizing equipment and maintaining a clean work environment.
Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
Increased efficiency during busy periods by multitasking effectively under pressure.
Skilled at working independently and collaboratively in a team environment.
Ensured artist satisfaction by providing personalized support throughout each project's lifecycle.
Facilitated seamless project transitions by effectively preparing workspaces for new assignments.