VASILIY MUNTYAN
Cleveland,Ohio
Summary
Results-driven with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with a solid history of exceeding client expectations. Demonstrates a passion for building long-term customer relationships.
Overview
10
10
years of professional experience
Work History
Business Owner / Truck Operator
V&B Enterprise Inc.
03.2017 - Current
- Managed financial aspects of business operations including budgeting, expense tracking, and tax filing.
- Established strong working relationships with dispatchers, co-workers, and customers, resulting in improved coordination and scheduling.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
- Training and mentoring newly hired team members.
Ecommerce Business Owner
VnB-Market
09.2018 - 01.2024
- Boosted revenue by identifying new business opportunities.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately.
Concrete Finisher
Fabrizi Trucking/Paving
03.2015 - 10.2016
- Improved customer satisfaction by efficiently addressing and resolving issues promptly.
- Enhanced team collaboration through regular communication and project updates.
- Streamlined workplace processes for increased productivity and reduced waste.
- Minimized downtime during projects by properly maintaining tools, equipment, and machinery essential for efficient execution of tasks.
Volunteer
Sunrise Senior Living
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Graduate -
Penn Foster
Cuyahoga Community College - General Studies
Cuyahoga Community College
Parma Heights, Ohio12.2016
Skills
- Communicative
- Positive Attitude
- Problem-Solver
- Responsible
- Coachable
- Punctual
- Organized and Efficient
- Teamwork
- Committed
- Deadline Management
- Attention to Detail
References
- Holly Ausnehmer, Safety Dept., (216)286-3005 ext. 3862
- Matthew Davidson Jr., Dispatcher, (216)268-3005 ext. 2104
- Daniel Lukyan, Colleague, (440) 212-6126
- Peter Muntyan, Colleague, (440) 351-1783
- Liviya Moga, Activities Coordinator, (440) 454-3983
Timeline
Ecommerce Business Owner
VnB-Market
09.2018 - 01.2024
Business Owner / Truck Operator
V&B Enterprise Inc.
03.2017 - Current
Concrete Finisher
Fabrizi Trucking/Paving
03.2015 - 10.2016
Volunteer
Sunrise Senior Living
High School Graduate -
Penn Foster
Cuyahoga Community College - General Studies
Cuyahoga Community College
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