Margie Vasilkov
Sacramento,CA
Summary
Client-focused Business Manager offering diverse experience in customer service, administrative duties and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Manager
Over the Horizon, Inc
05.2021 - Current
- Developed internal control procedures to ensure accurate recordkeeping.
- Improved company's quality and productivity by streamlining systems and processes.
- Applied for and maintained all necessary legal documents for the business.
- Updated annual documentation as required to ensure compliance.
- Managed all financials using QuickBooks, including bookkeeping and budgeting.
- Prepared and sent invoices to clients promptly.
Office Administrator
Lyon Real Estate
03.2021 - 10.2023
- Managed administrative tasks for a high-paced office environment, effectively supporting 80+ agents simultaneously through phone and email correspondence.
- Coordinated schedules and meetings, ensuring efficient time management and prioritization of tasks.
- Handled all social media platforms for the company, including content creation, scheduling posts, and engaging with followers to enhance brand visibility and engagement.
- Utilized software such as DocuSign, Mailchimp, Google Drive, PowerPoint, and Microsoft Word to streamline processes and enhance productivity.
- Adapted quickly to new technologies and software, demonstrating a proactive approach to learning and implementing innovative tools for improved efficiency.
- Created and maintained various documents and templates, some of which were implemented by real estate lawyers and utilized company-wide to standardize procedures and ensure compliance.
Chiropractic Assistant
River City Chiropractic
05.2019 - 01.2020
- Thrived in a fast-paced and high-stress environment, effectively managing multiple responsibilities with poise and efficiency.
- Demonstrated exceptional leadership skills by overseeing and managing another employee, ensuring smooth operations and workflow efficiency.
- Managed the entire front desk operations, including greeting patients, scheduling appointments, and handling inquiries with professionalism and courtesy.
- Conducted patient intake processes, including signing patients in and collecting necessary information for their appointments, demonstrating attention to detail and accuracy.
- Conducted financial appointments with patients, discussing payment options, insurance coverage, and financial arrangements, effectively managing billing and financial aspects of patient care.
- Collaborated closely with chiropractors and other healthcare professionals to ensure seamless coordination of patient care and treatment plans, fostering a cohesive team environment.
Real Estate Agent
Keller Williams Realty
08.2018 - 05.2019
- Maintained connections with clients to encourage repeat business and referrals.
- Prepared and organized documents for client interviews.
- Advertised client properties on websites, through social media and in real estate guides.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Worked closely with clients to get appropriate loans, inspections and credit reports.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Generated listings for sales through approximately 100 cold calls per week.
Receptionist
Lifeline Chiropractic
02.2015 - 06.2017
- Spearheaded a comprehensive reorganization of hundreds of files, optimizing accessibility and efficiency in record-keeping systems.
- Provided invaluable support to patients by assisting with appointment scheduling, managing inquiries, and ensuring a welcoming and comfortable environment.
- Facilitated effective communication between patients and medical professionals by translating complex medical terminology during consultations, ensuring clarity and understanding.
- Played a pivotal role in verifying personal injury cases by collaborating with insurance claim adjusters, providing detailed documentation and information as needed.
- Acted as a trusted liaison between patients, healthcare providers, and administrative staff, fostering positive relationships and facilitating seamless communication and coordination.
Education
Some College (No Degree) - Accounting
Sierra College
High School Diploma -
Visions In Education
Carmichael, CA01.2015
Skills
- Administrative Proficiency
- Organizational Skills
- Financial Management
- Client Relations
- Multitasking
- Technology Proficiency
- Communication Skills
- Leadership
Certification
- Real Estate License, 09/2018, Present
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Business Manager
Over the Horizon, Inc
05.2021 - Current
Office Administrator
Lyon Real Estate
03.2021 - 10.2023
Chiropractic Assistant
River City Chiropractic
05.2019 - 01.2020
Real Estate Agent
Keller Williams Realty
08.2018 - 05.2019
Receptionist
Lifeline Chiropractic
02.2015 - 06.2017
Some College (No Degree) - Accounting
Sierra College
High School Diploma -
Visions In Education
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