Around 6 years of diversified experience as a Business Analyst in e-commerce and Insurance domain. Experience in Development Methodologies like SDLC, AGILE, SCRUM and Waterfall. Proficient in interacting with SME's, Internal and External users through brainstorming and existing system documentation or procedures, analyzing risks using appropriate templates and tools. Closely worked with Project Manager in preparing Project Scope, Project Plan, Project Estimates, Schedules, Resource Planning, Work Breakdown Structure and Status Report. Efficient Work Experience in coordinating with on-site and offshore teams in implementation and support Projects. Worked as liaison between Product and Development Team in building User stories and delivering Requirements. Efficient in Designing and documenting solutions that meets Business requirements, including workflows, forms and Reports. Developed scaled, Reports and Dashboards to support Organizational Needs. Involved in Operational Review Sessions with Engineering Leadership and Business to bring out effective Improvement Opportunities of the team. Experienced in creating User stories, Swim Lane Diagrams, Story Mapping. Experienced in facilitating Story Mapping sessions with Product, Stakeholders and Development team to plan the vertical slicing of the work for effective Product delivery. Proficient in leveraging ServiceNow for IT Service Management (ITSM) and Agile project tracking. Skilled in fostering collaboration, removing impediments, and driving continuous improvement within cross-functional teams. Coach teams to adopt Agile principles and delivering value to stakeholders. Strong Communication, Presentation and Leadership skills – A Key Team player. Ready to take the challenges with Dedication.