Summary
Overview
Work History
Education
Skills
Timeline
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Vasudha Manikandan

Vasudha Manikandan

Summary

Around 6 years of diversified experience as a Business Analyst in e-commerce and Insurance domain. Experience in Development Methodologies like SDLC, AGILE, SCRUM and Waterfall. Proficient in interacting with SME's, Internal and External users through brainstorming and existing system documentation or procedures, analyzing risks using appropriate templates and tools. Closely worked with Project Manager in preparing Project Scope, Project Plan, Project Estimates, Schedules, Resource Planning, Work Breakdown Structure and Status Report. Efficient Work Experience in coordinating with on-site and offshore teams in implementation and support Projects. Worked as liaison between Product and Development Team in building User stories and delivering Requirements. Efficient in Designing and documenting solutions that meets Business requirements, including workflows, forms and Reports. Developed scaled, Reports and Dashboards to support Organizational Needs. Involved in Operational Review Sessions with Engineering Leadership and Business to bring out effective Improvement Opportunities of the team. Experienced in creating User stories, Swim Lane Diagrams, Story Mapping. Experienced in facilitating Story Mapping sessions with Product, Stakeholders and Development team to plan the vertical slicing of the work for effective Product delivery. Proficient in leveraging ServiceNow for IT Service Management (ITSM) and Agile project tracking. Skilled in fostering collaboration, removing impediments, and driving continuous improvement within cross-functional teams. Coach teams to adopt Agile principles and delivering value to stakeholders. Strong Communication, Presentation and Leadership skills – A Key Team player. Ready to take the challenges with Dedication.

Overview

5
5
years of professional experience

Work History

Engineer Business Analyst and Scrum Master

Grainger
Chicago, IL
11.2021 - Current
  • To transition monolithic Application-Hybris to a Micro services Architecture, we developed APIs to enhance search functionality
  • To migrate search capabilities away from Hybris and deliver a consistent search experience across all channels
  • Decompose a large application into smaller, independent services that can be developed, deployed and scaled separately
  • This approach reduces the footprints on Hybris, enhances consumer experience by providing more efficient and incremental data updates and ensures consistent search results
  • Facilitate Agile ceremonies including Sprint Planning, Daily Scrum, Sprint Reviews, and Retrospectives for 3 cross-functional teams, ensuring alignment with project goals
  • Utilize ServiceNow to manage ITSM processes, track Agile project progress, and optimize workflows for improved efficiency
  • Responsible for co-ordinating with all up and downstream applications for the Release management
  • Prepare Project Plan on Objectives and KeyResults gathered from Business and Stakeholders
  • Facilitate Cross functional teams collaboration
  • Discuss and maintain OKR plans in JIRA to keep track of deliverables and to meet the timeline by closely working with Product and Stakeholders
  • Initiate Sprint Planning discussions to plan the priorities to deliver the increment and to align the work to prioritize for the sprint
  • Effectively integrated confluence with JIRA and Lucid Spark tool for improved visibility into Project Progress, helping team make informed decisions and stay on track
  • Deep understanding and documentation on the systems involved, the dependencies between them and the data flow
  • Implement metrics and reporting tools to track team velocity, sprint burn-down, and release progress
  • Facilitated Story Mapping sessions with Product, Stakeholders and Development Team to document the User Journey of the Application and to plan the vertical slicing of the work for effective delivery
  • Conducted Demo of the completed feature to Application Support Team for their support in Hyper care and Monitoring
  • Partner with stakeholders to ensure transparency and alignment on project scope, timelines, and deliverables
  • Ensure all change requests are well documented with clear and detailed business requirements, impact analysis
  • Effectively manage DORA reporting tool which monitors the change request tickets, of the Production Incidents and logs the deployment frequency, lead time for change, Mean time to restore, change failure rate

Engineer Business Analyst and Scrum Master

Grainger
Chicago, IL
11.2021 - Current
  • Feature that allows an application to predict the rest of the word as a user is typing it
  • It improves the user experience by providing a list of possible choices based on text entered in a search bar
  • It leverages various data points, including previous searches and browsing patterns, purchase history, and customer location and industry information to deliver search results
  • This functionality is integrated with systems like Hybris, Machine Learning to fetch product, brand and category details based on keyword searches
  • The system takes into account the availability of products within the user’s local keepstock, allowing consumers to find items that might already be in stock
  • Collaborate with Stakeholders to gather and analyze Business Requirements, ensuring they align with the Organization's goal and Objectives
  • Worked with Product in creating Sprint Artifacts like Product Backlog, Sprint Backlog, and User Stories
  • Conducted training sessions for team members and stakeholders on Agile frameworks
  • Running Daily Scrum, Sprint Planning, Story Refinement Sessions in building effective User stories and to keep track on the progress of the increment
  • Maintained Delivery Predictability Metrics to keep track on the progress of Productivity
  • Engage and Work with Stakeholders early in the process to gather their inputs and address any concerns along with prioritization of tasks based on their impact and urgency
  • Created the documentation of the Application with Business requirements, Upstream and Downstream dependencies and how the logic is implemented
  • Facilitated conflict resolution and improved team dynamics, resulting in higher collaboration and morale
  • Monitored and reported on key Agile metrics, providing actionable insights to leadership for decision-making

Business System Analyst

TD Insurance
Phoenix, AZ
07.2020 - 11.2021
  • Sales portal has been developed to help TD Insurance Sales representatives to market and sale the insurance products such as education, retirement, medical and auto
  • This is unified sales platform has been design to support global business
  • Performs requirements and Impact Analysis for the prioritized epics
  • Created User stories with appropriate details by collaborating with Stakeholders and Development team
  • Supported Product Owner in reviewing the requirements
  • Responsible and Accountable for the User stories and ensuring that all appropriate fields are populated [component, work id, Acceptance criteria etc]
  • Worked with Scrum Master and Product Owner to ensure capacity is managed based on the backlog
  • Conducted Meta-Road map meeting to plan for the future sprint work
  • Act as a liaison between Business Stakeholders and Engineering Team to elicit and document Business Process and Systems

Education

Masters - Computer Science

Bharathidasan University
Tiruchirappalli, India

Bachelors - Computer Science

Bharathidasan University
Tiruchirappalli, India

Skills

  • JIRA
  • Confluence
  • Rally
  • GitHub
  • Datadog
  • Splunk
  • Lucid Spark
  • ServiceNow
  • MS office applications
  • ALM
  • Easy BI
  • Snyk
  • Requirements Gathering and Analysis
  • Agile Development
  • Project Tracking
  • Agile Methodologies
  • Scrum Methodologies
  • Release co-ordinator
  • Sprint Planning
  • Backlog Grooming
  • Team Ceremonies Facilitation
  • Conflict Resolution
  • Stakeholder Management
  • Communication

Timeline

Engineer Business Analyst and Scrum Master

Grainger
11.2021 - Current

Engineer Business Analyst and Scrum Master

Grainger
11.2021 - Current

Business System Analyst

TD Insurance
07.2020 - 11.2021

Masters - Computer Science

Bharathidasan University

Bachelors - Computer Science

Bharathidasan University
Vasudha Manikandan