Vatche Najarian
Richardson,TX
Summary
I am seeking to obtain a position that involves working on high end vehicles and providing high quality work with extreme attention to detail. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 20 years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics. I am a qualified service technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. I am highly skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Automotive Service Technician
Mercedes-Benz of Grapevine
Grapevine , Texas
05.2024 - Current
- Estimated costs of vehicle repair.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Repaired, replaced and adjusted brakes.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Completed standard inspections to assess wear and damage to vehicles.
- Conducted test drives before and after repair services.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Removed, replaced, balanced and rotated new tires to maintain on-road safety
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Evaluated, repaired and aligned vehicle suspensions.
- Maintained certifications and completed training on systems and components.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
- Tuned and adjusted electronic automotive equipment and entertainment systems.
- Rebuilt components and systems to correct faults and achieve desired performance levels.
- Wrote up detailed repair orders outlining actions and estimated costs.
- Inspected vehicles to assess damage and plan for repairs and new parts.
- Adjusted, repaired or replaced defective automotive parts.
- Inspected steering systems for wear on ball joints, tie rods and power steering units.
- Performed preventive maintenance procedures such as changing fluids or lubricating parts.
- Cleaned up work areas after completion of tasks so that they are orderly for the next job.
- Replaced worn parts such as belts, hoses, brakes, shocks and struts.
- Checked all systems of vehicles for proper functioning and diagnosed malfunctions using diagnostic equipment.
- Replicated customer complaints to diagnose faults in vehicles' systems.
- Repaired or replaced radiators, water pumps and fuel pumps.
- Kept current with new technology associated with automotive service industry through continuing education courses.
Automotive Service Technician
Mercedes-Benz of Westminster
Westminster, Colorado
12.2023 - 05.2024
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Estimated costs of vehicle repair.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Repaired, replaced and adjusted brakes.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Completed standard inspections to assess wear and damage to vehicles.
- Conducted test drives before and after repair services.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Diagnosed electronic control modules to determine causes of malfunctioning transmissions or other related parts.
- Maintained records of services provided according to company policies.
- Performed minor and major engine repairs,
- Replaced worn parts such as belts, hoses, brakes, shocks and struts.
- Repaired or replaced radiators, water pumps and fuel pumps.
Service Technician
Mercedes-Benz of Colorado Springs
Colorado Springs, CO
03.2023 - Current
- My main focus is in diagnosis of difficult vehicle problems related to electrical CAN bus issues
- Engine removal/repair + Diagnosis, Performing factory maintenance, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments and CPO work.
Service Technician
Mercedes-Benz Of Littleton
Littleton, CO
10.2020 - 03.2023
- Engine removal/repair + Diagnosis, Performing factory maintenance, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments and CPO work.
Service Technician
Schomp BMW
Highlands Ranch, CO
12.2019 - 09.2020
- Engine removal/repair + Diagnosis, Performing factory maintenance, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments and CPO work.
Service Technician
BMW of Sudbury
Sudbury, MA
05.2013 - 11.2019
- Engine removal/repair + Diagnosis, Performing factory maintenance, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments and CPO work.
Service Technician
Cambridge Auto Center
Cambridge, MA
06.2011 - 11.2012
- Engine removal/repair + Diagnosis, Performing factory maintenance, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments.
Service Technician
Bernardi Audi
Natick, MA
08.2008 - 08.2010
- Engine removal/repair + Diagnosis, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments and new car pre-delivery inspections.
Service Technician
Brookline Audi
Brookline, MA
11.2007 - 03.2008
- Engine removal/repair + Diagnosis, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments and new car pre-delivery inspections.
Mechanic
Fantasia Auto Body
Medford, MA
05.2007 - 11.2007
- Engine removal/repair + Diagnosis, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments.
Valet + Service Technician
Pass & Weisz Audi
Burlington, MA
02.2004 - 03.2006
- Engine removal/repair + Diagnosis, Transmission removal/repair + Diagnosis
- Suspension diagnosis/repair, HVAC diagnosis/repair, Brakes/Hydraulic system diagnosis and repair
- Interior trim repair
- Also specialized in performing 4 wheel alignments and new car pre-delivery inspections.
Education
Diploma -
Watertown High School
03.2003
Skills
- 130k in tools including my own Snap On Verus Edge scan tool $12k
- Work With Minimal Supervision
- Heavy Lifting
- Safety Procedures Adherence
- Service Reports
- Analytical Thinking
- Hand Tool Expertise
- Report Generation
- Valid Driver's License
- Mechanical Aptitude
- Testing and Evaluation
- Customer Relationship Management
- Troubleshooting and Diagnosis
- Mechanical Abilities
- Flexible and Adaptable
- Diagnostics Expertise
- Power Tool Mastery
- Punctual and Reliable
- Verbal and Written Communication
- Rapport Building
- Troubleshooting and Diagnostics
- Documentation and Reporting
- Problem and Issue Resolution
- Plumbing
- Maintenance and Repair
- Equipment Inspection
- Troubleshooting Skills
- Operating Test Equipment
- Testing and Analysis
- Expertise in Installations
- Hand Tool Knowledge
- Equipment Demonstration
- Attention to Detail
- Installation and Repair
- Professional and Courteous
- Project Management
- OSHA Requirements
- Scheduling and Coordination
- Troubleshooting and Analysis
- Service Ticket Accuracy
- Document Management
- HVAC Systems
- Project Oversight
- Regulatory Compliance
- Equipment Troubleshooting
- Quality Assurance
- Work Documentation
- Preventive Maintenance
- Customer Service
- Technical Support
Certification
- MACS 609 A/C Certification
- ASE, A1, A2, A3, A4, A5, A6, A7, A8, A9, 2024-12-01
- Multiple levels of BMW Certifications, Chassis, Suspension, Braking, Engine and diagnosis level 1,2 including master engine, Electrical diagnosis level 1,2,3, HVAC and Interior, Body electrical level 1, 2, Warranty Knowledge
Languages
English
Native/ Bilingual
Armenian
Limited
Greek
Limited
Spanish
Elementary
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Timeline
Automotive Service Technician
Mercedes-Benz of Grapevine
05.2024 - Current
Automotive Service Technician
Mercedes-Benz of Westminster
12.2023 - 05.2024
Service Technician
Mercedes-Benz of Colorado Springs
03.2023 - Current
Service Technician
Mercedes-Benz Of Littleton
10.2020 - 03.2023
Service Technician
Schomp BMW
12.2019 - 09.2020
Service Technician
BMW of Sudbury
05.2013 - 11.2019
Service Technician
Cambridge Auto Center
06.2011 - 11.2012
Service Technician
Bernardi Audi
08.2008 - 08.2010
Service Technician
Brookline Audi
11.2007 - 03.2008
Mechanic
Fantasia Auto Body
05.2007 - 11.2007
Valet + Service Technician
Pass & Weisz Audi
02.2004 - 03.2006
Diploma -
Watertown High School
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