Vatianna Melgoza-Miranda
Riverbank,CA
Summary
Dedicated Human Services professional with 5+ years of experience in providing direct services to individuals and families in crisis. Proven ability to build rapport, advocate for clients, and develop effective intervention plans. Dedicated to empowering clients to achieve their goals and overcome challenges, while fostering a safe and supportive environment.
Overview
8
8
years of professional experience
Work History
Coordinator
Hutton House
Modesto, CA
06.2023 - Current
- Responsible for the overall daily management and supervision of staff, volunteers, and clients in a crisis shelter for youth.
- Ensures all Community Care Licensing requirements are being upheld.
- Monitors shelter budget.
- Responsible for collecting data and completing monthly reports and grants.
- Provides on-call emergency support.
- Facilitates staff and other agency meetings.
- Advocates in the best interest of the agency and clients.
- Develops and maintains schedule of staff to ensure 24 hr. shelter coverage.
Respite Care Provider
Aveena Healthcare
Ceres, CA
11.2022 - Current
- Provides one-on-one care to adults with developmental disabilities.
- Assists with all daily living activities, such as bathing, dressing, grooming, feeding, toileting, and transporting.
- Prepare meals according to specific diets.
- Take part in recreational activities.
- Administer medications.
- Update the patient's family on the condition of their loved one and progress as necessary.
Supervisor
Youth Navigation Center - Low Barrier Shelter
Modesto, CA
07.2021 - 06.2023
- Serves as a supervisor for an emergency homeless shelter for transitional-aged youth.
- Responsible for supervising the shelter as a whole and ensuring staff are operating within policy and procedural guidelines.
- Assist in creating new policies and procedures.
- Responsible for recruiting, interviewing, hiring, and training new staff.
- Provides on-call emergency support.
- Able to de-escalate crisis situations in a calm and effective manner while adhering to agency protocol.
- Facilitates staff and other agency meetings.
- Promotes agency culture, and ensures staff are adhering to agency values.
- Acts as a strong advocate for clients, and provides support where needed.
Youth Specialist
Hutton House
Modesto, CA
06.2019 - 07.2021
- Supervised clients in an eight-bed temporary shelter for runaway, homeless, and youth in crisis.
- Provided support to the youth and their families, as well as crisis intervention and suicide prevention.
- Adhere to agency and licensing guidelines when acting independently to make decisions.
- Answered the crisis line and made appropriate referrals when needed.
- Facilitated groups and education time for clients in the shelter.
- Completed CPS, licensing, and law enforcement reports when necessary.
- Trained new employees and volunteers.
Certified Nursing Assistant
Turlock Nursing and Rehabilitation Center
Turlock, CA
10.2016 - 05.2020
- Provided high-quality patient care for several residents at a time.
- Assisted residents in all daily activities, such as bathing, dressing, grooming, feeding, toileting, and transporting.
- Upheld patient dignity and minimized discomfort while providing duties such as bedpan changes, bathing, emptying drainage bags, and changing briefs.
- Demonstrated adaptive skills by working wherever needed and helping various coworkers with their patients.
- Met the demands of the patients and their families, as well as the charge nurse and physical therapists, in a prompt manner.
Education
Bachelor of Arts - Psychology
California State University Stanislaus
Turlock, CA12-2024
Social and Behavioral Science -
Modesto Junior College
Modesto, CA05-2023
Skills
- Adaptability
- Empathy
- Active listening
- Establishing rapport
- Trauma-informed
- Crisis intervention
- Cultural competence
- Case assessment
Volunteer Experience
Community Hospice - Camp Erin
Summer 2018, 2019, 2022, and 2023
- Acted as a cabin buddy for five campers ages 5-7 who all experienced the death of a parent or close family member.
- Attended 15 hours of training around children's grief and crisis intervention.
- Provided emotional support and helped campers through the healing process.
- Monitored campers and assisted them in all camp activities.
- Encouraged a positive camp experience through group bonding and activities.
Hutton House
March 2018-June 2019
- Supervised residential and drop-in clients.
- Interacted with youth and took them on outings.
- Provided support to youth.
- Assisted shelter staff with tasks such as answering the crisis line, helping with meals, and transporting youth.
Timeline
Coordinator
Hutton House
06.2023 - Current
Respite Care Provider
Aveena Healthcare
11.2022 - Current
Supervisor
Youth Navigation Center - Low Barrier Shelter
07.2021 - 06.2023
Youth Specialist
Hutton House
06.2019 - 07.2021
Certified Nursing Assistant
Turlock Nursing and Rehabilitation Center
10.2016 - 05.2020
Bachelor of Arts - Psychology
California State University Stanislaus
Social and Behavioral Science -
Modesto Junior College
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