Vatronce Johnson
Columbia,USA
Summary
Energetic management professional versed in business management, operations, and production who can collaborate with a team and produce quality work on tight deadlines. Emphasizes process improvement to increase profits and customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Coorporate Recruiter
BlueCross BlueShield of SC
Columbia, SC
01.2022 - Current
- Identified and recruited potential candidates through job postings, referrals, and other sources.
- Conducted initial phone screens with qualified applicants to assess their skills and experience.
- Reviewed resumes, conducted in-depth interviews, and evaluated candidate qualifications.
- Provided guidance on job descriptions, salary ranges, and interview processes.
- Assisted hiring managers in developing recruitment strategies for hard-to-fill positions.
- Created reports related to recruiting activities such as time-to-hire metrics and cost per hire.
- Maintained accurate records of all recruiting activities in applicant tracking system.
- Negotiated offers with selected candidates ensuring compliance with applicable laws and regulations.
- Provided timely feedback to unsuccessful candidates regarding their applications status.
- Tracked progress against goals set by executive team regarding diversity initiatives.
- Remained up-to-date on industry trends related to corporate recruiting tactics.
- Acted as a point of contact between internal stakeholders and external vendors.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
Regional Recruiting Manager
Teleperfornance
Columbia, USA
10.2017 - 05.2021
- Train leads to develop relationships with community partners.
- Training leads to actively work with community resources to understand hiring trends and develop strategic hiring plans.
- Must ensure recruiting, screening and hiring standards are maintained and adhered to in assigned sites
- Maintain performance measurement reports for individual recruiters within your assigned region reporting weekly to the VP.
- Actively seek new recruiting strategies that continually replenish the candidate pipeline based on market conditions and skill sets needed.
- Manage & track the marketing campaign for your region, including radio, newspaper, online, job fairs
- Attend client presentations and effectively represent the recruiting division
- Will support recruiting offices with necessary duties as needed.
- Ensure New Hire Orientation class lists are accurate and complete.
- Monitor new hire welcome program and coaching recruiters through opportunities.
- Monitor hiring process eliminating bottle necks.
Contract Recruiter
Randstad/Samsung
Newberry, USA
07.2017 - 10.2017
- The responsibility of the recruiter is pre-screening qualified candidates for scheduled interviews.
- Create job descriptions.
- Conduct regular follow-up with managers to determine the effectiveness of recruiting plans.
- Network through industry contacts, social media, and employees.
- Use social and professional networking sites to source and identify candidates.
- Coordinate college recruiting initiatives.
- Attend career fairs for recruiting and company recognition.
Traveling Senior Account Manager
Staff Management
Nationwide, USA
08.2013 - 05.2017
- The responsibility of the Senior Account Manager is to manage the on-site account team and oversee all staffing and employee operations.
- The Senior Account Manager must remain focused on the strategic leadership of the account while at the same time supervising day-to-day activities.
- Provide immediate front-line customer service to management team associates and clients.
- Make associate hiring and firing decisions.
- Handle order requests and changes from client contracts.
- Handle associate relations activities, communications and investigations.
- Manage the facility recruitment funnel by placing advertisements, interviewing and placing employees in the production floor.
- Worked closely with direct reports/Recruiting Manager to develop job descriptions and determine ideal candidate profiles.
- Participated in team meetings to discuss current projects, goals, objectives related to recruiting efforts.
- Work on special projects and performance incentive programs to help meet operational goals.
- Manage the office budget.
- Ensure compliance with contract-related services, interviewing, orientations, payroll, and invoicing.
- Provide Site Reports to Director Level, such as forecasting, financial and trend analysis, recruiting, strategic planning, and site action plans.
Account Supervisor
SMX Staff Management On-Stite at Amazon
West Columbia, USA
05.2012 - 08.2013
- The responsibility of the Account Supervisor is to oversee the overall production of the SMX associates, Shift Safety Coaches, and Shift Production Coaches on the Amazon production floor.
- Floor responsibilities include monitoring performance and counseling of associates, as well as issuing warnings as necessary.
- Communicate updated information to associates, Production Supervisors, Amazon Leads, and Area Managers.
- Attend stand-up meetings, settle the floor, and get associates focused for work.
- The Account Supervisor will also function in administrative duties at the crew desk as pertaining to the position and as directed by the Operations Manager or Sr.
- Account Manager Crew desks' responsibilities are creating and filing reports.
- Perform timely follow-up and action on emails and voicemails.
- Communication to payroll and recruiting of updates and concerns from the floor.
- Attend production meetings, shift management meetings, and crew desk meetings on a daily basis.
- Provide shift recap to Operations Managers and lock down office at the end of shift.
Coach/Trainer
SMX Staff Management On-Stite at Amazon
West Columbia, USA
10.2011 - 01.2012
- The responsibility of the coach/trainer, as the primary liaison between Amazon and Staff Management, is to ensure that associates are hitting their productivity rates for the whole shift.
- Ensure that the line starts promptly at its scheduled start time and after each break.
- Perform spot inspections to ensure quality work is produced and standard procedures are followed.
- Conduct daily checklist audit to ensure all key checks and processes are complete.
- Assist in training of associates who are newly assigned to the line, and provide coaching and feedback to ensure their success.
- Spend significant time on potential quality problems - how to identify, how to avoid, and impact on quality problems.
- Begin to focus on improving speed and efficiency.
- Provide feedback regarding any associates not performing.
- Inform the Account Supervisor of important issues that have arisen to ensure critical information is passed on to the other shift.
Production Technician
Pella/Kelly Services
Lexington, USA
05.2011 - 10.2011
- The responsibility of the Product Technician is to produce vinyl doors for shipping.
- Operate automatic welder to seal vinyl pieces together.
- Performed quality control checks on products to ensure compliance with standards.
- Monitored production processes, identified problems, and took corrective action when necessary.
- Assisted in the set-up and operation of production equipment.
- Run cleaning machine to clean excess vinyl off of frame and door.
- Mount wood to frame in preparation for shipping.
- Set glass into the frames and doors, and apply beads to the windows.
- Operate shrink wrapper to wrap the doors in plastic in preparation for shipping.
Production Technician
Isola Laminates/Kelly Services
Ridgeway, USA
08.2010 - 05.2011
- Responsibility of the Product Technician includes unloading and preparing laminate sheets for production
- Process laminate sheets for production
- Review shipping information for proper and accurate shipping
Team Leader/Production Technician
Trane Heating and Air
Columbia, USA
11.2007 - 02.2009
- The responsibility of the team leader is to assist the operations manager in daily operations.
- Run shift when the Operations Manager is absent or attending meetings.
- Training new employees, as well as coaching current employees.
- Also, build water headers to correct specifications for air condition coils.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
Retread technician
Snider Tire
Columbia, USA
08.2005 - 12.2007
- Responsibility of a Retread Technician is performing initial inspection of tires
- Be able to operate buffer to remove old cap off tires
- Perform skiving techniques to remove all injuries and loose wires out of tires
- Perform final inspection of tire before shipment to customer
Mail Operator and Sorter
Carolina Mailing Service
Columbia, USA
06.2005 - 08.2005
- The responsibility of a mail operator is operating a mail sorting machine and packaging mail into assigned bins.
- After mail is packaged, the mail operator must wrap the mail in preparation for pick-up by the U.S.
- Verified accuracy of material measurements before loading into machines.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
Team Lead/Data Entry
Intermedia Marketing Solutions
Orangeburg, USA
02.2003 - 06.2005
- The responsibility of a Team Lead is to perform as a liaison between Verizon Communications and the customer.
- Assist customers with billing issues.
- Accurately process Verizon business orders.
- Maintain the company's guidelines, policies, and client expectations, as well as participating in client sessions on conference calls.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Created detailed reports on team activities as requested by management.
- Motivated staff through positive reinforcement techniques.
Part-Time Supervisor/ Operations Management Specialist
United Parcel Service
Orangeburg, USA
11.2000 - 02.2003
- The responsibility of a part-time supervisor/operation management specialist is recruiting employees for United Parcel Service.
- Accurately check hours worked by employees and send hours to human resources at the end of the shift.
- Record attendance and administer disciplinary actions of employees, as necessary.
- Answer incoming calls to ensure the arrival and processing for shipping of packages in a timely manner.
- Complete daily and weekly reports for on-site manager.
- Overseeing employees who unload, load package cars, and load trailers for the transport of goods and materials to different facilities.
- Maintained employee records for payroll processing.
- Resolved conflicts between employees over scheduling issues or absences from work.
- Prepared monthly summaries of total hours worked by each employee for budgeting purposes.
- Complied with company policies, objectives and communication goals.
Education
Strayer University
11.2024
South Carolina State University
01.1998
High School Diploma -
Dutch Fork High School
01.1996
Skills
- TIME MANAGEMENT
- HR Sourcing
- Operations Management
- Forecasting
- Business Management
- Leader
- Time management
- People management
- Effective communication
- Attention to detail and strategy
- Report composing
- Critical thinking
- Multitasker
- Negotiation
- Recruitment
- Applicant sourcing
- Talent management
- Resume scanning
- Full-cycle recruitment
- Compensation analysis
Certification
- Notary of Republic for the State of South Carolina
Affiliations
- Active member of the Prince Hall Free and Accepted Masons of South Carolina.
Timeline
Coorporate Recruiter
BlueCross BlueShield of SC
01.2022 - Current
Regional Recruiting Manager
Teleperfornance
10.2017 - 05.2021
Contract Recruiter
Randstad/Samsung
07.2017 - 10.2017
Traveling Senior Account Manager
Staff Management
08.2013 - 05.2017
Account Supervisor
SMX Staff Management On-Stite at Amazon
05.2012 - 08.2013
Coach/Trainer
SMX Staff Management On-Stite at Amazon
10.2011 - 01.2012
Production Technician
Pella/Kelly Services
05.2011 - 10.2011
Production Technician
Isola Laminates/Kelly Services
08.2010 - 05.2011
Team Leader/Production Technician
Trane Heating and Air
11.2007 - 02.2009
Retread technician
Snider Tire
08.2005 - 12.2007
Mail Operator and Sorter
Carolina Mailing Service
06.2005 - 08.2005
Team Lead/Data Entry
Intermedia Marketing Solutions
02.2003 - 06.2005
Part-Time Supervisor/ Operations Management Specialist
United Parcel Service
11.2000 - 02.2003
Strayer University
South Carolina State University
High School Diploma -
Dutch Fork High School
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