Corporate recruitment professional known for high standards and results-driven approach. Leveraged extensive experience to drive impactful hiring strategies and foster collaborative team environments. Reliable and adaptable, excelling in dynamic settings and meeting organizational goals. Proficient in candidate sourcing, relationship management, and workforce planning.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Coorporate Recruiter
BlueCross BlueShield of SC
01.2022 - Current
Identified and recruited potential candidates through job postings, referrals, and other sources.
Conducted initial phone screens with qualified applicants to assess their skills and experience.
Reviewed resumes, conducted in-depth interviews, and evaluated candidate qualifications.
Provided guidance on job descriptions, salary ranges, and interview processes.
Assisted hiring managers in developing recruitment strategies for hard-to-fill positions.
Created reports related to recruiting activities such as time-to-hire metrics and cost per hire.
Maintained accurate records of all recruiting activities in applicant tracking system.
Negotiated offers with selected candidates ensuring compliance with applicable laws and regulations.
Provided timely feedback to unsuccessful candidates regarding their applications status.
Tracked progress against goals set by executive team regarding diversity initiatives.
Remained up-to-date on industry trends related to corporate recruiting tactics.
Acted as a point of contact between internal stakeholders and external vendors.
Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
Regional Recruiting Manager
Teleperfornance
10.2017 - 05.2021
Train leads to develop relationships with community partners.
Training leads to actively work with community resources to understand hiring trends and develop strategic hiring plans.
Must ensure recruiting, screening and hiring standards are maintained and adhered to in assigned sites
Maintain performance measurement reports for individual recruiters within your assigned region reporting weekly to the VP.
Actively seek new recruiting strategies that continually replenish the candidate pipeline based on market conditions and skill sets needed.
Manage & track the marketing campaign for your region, including radio, newspaper, online, job fairs
Attend client presentations and effectively represent the recruiting division
Support recruiting offices with necessary duties as needed.
Ensure New Hire Orientation class lists are accurate and complete.
Monitor new hire welcome program and coaching recruiters through opportunities.
Monitor hiring process eliminating bottle necks.
Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
Managed hiring events to drive candidates to specific branches.
Continuously refined recruitment processes and strategies based on feedback from candidates, hiring managers, and internal stakeholders, driving ongoing improvement in overall results.
Implemented diversity recruitment initiatives, increasing representation from underrepresented groups within the organization.
Maintained subject matter expertise on applicant tracking software.
Contract Recruiter
Randstad/Samsung
07.2017 - 10.2017
The responsibility of the recruiter is pre-screening qualified candidates for scheduled interviews.
Create job descriptions.
Conduct regular follow-up with managers to determine the effectiveness of recruiting plans.
Network through industry contacts, social media, and employees.
Use social and professional networking sites to source and identify candidates.
Coordinate college recruiting initiatives.
Attend career fairs for recruiting and company recognition.
Optimized job descriptions for maximum search engine visibility, attracting more qualified applicants online.
Traveling Senior Account Manager
Staff Management
08.2013 - 05.2017
The responsibility of the Senior Account Manager is to manage the on-site account team and oversee all staffing and employee operations.
The Senior Account Manager must remain focused on the strategic leadership of the account while at the same time supervising day-to-day activities.
Provide immediate front-line customer service to management team associates and clients.
Make associate hiring and firing decisions.
Handle order requests and changes from client contracts.
Handle associate relations activities, communications and investigations.
Manage the facility recruitment funnel by placing advertisements, interviewing and placing employees in the production floor.
Worked closely with direct reports/Recruiting Manager to develop job descriptions and determine ideal candidate profiles.
Participated in team meetings to discuss current projects, goals, objectives related to recruiting efforts.
Work on special projects and performance incentive programs to help meet operational goals.
Manage the office budget.
Ensure compliance with contract-related services, interviewing, orientations, payroll, and invoicing.
Provide Site Reports to Director Level, such as forecasting, financial and trend analysis, recruiting, strategic planning, and site action plans.
Partnered with internal stakeholders to understand workforce planning needs and align recruitment strategies accordingly.
Conducted in-depth interviews with job candidates, assessing qualifications and fit within company culture.
Trained local staff on effective interview techniques.
Increased candidate pool by implementing targeted recruitment strategies and engaging with various professional networks.
Utilized applicant tracking systems effectively, managing candidate information efficiently throughout the hiring process.
Coached hiring managers through interview best practices, ensuring a consistent candidate experience across all departments.
Account Supervisor
SMX Staff Management On-Stite at Amazon
05.2012 - 08.2013
The responsibility of the Account Supervisor is to oversee the overall production of the SMX associates, Shift Safety Coaches, and Shift Production Coaches on the Amazon production floor.
Floor responsibilities include monitoring performance and counseling of associates, as well as issuing warnings as necessary.
Communicate updated information to associates, Production Supervisors, Amazon Leads, and Area Managers.
Attend stand-up meetings, settle the floor, and get associates focused for work.
The Account Supervisor will also function in administrative duties at the crew desk as pertaining to the position and as directed by the Operations Manager or Sr.
Account Manager Crew desks' responsibilities are creating and filing reports.
Perform timely follow-up and action on emails and voicemails.
Communication to payroll and recruiting of updates and concerns from the floor.
Attend production meetings, shift management meetings, and crew desk meetings on a daily basis.
Provide shift recap to Operations Managers and lock down office at the end of shift.
Coach/Trainer
SMX Staff Management On-Stite at Amazon
10.2011 - 01.2012
The responsibility of the coach/trainer, as the primary liaison between Amazon and Staff Management, is to ensure that associates are hitting their productivity rates for the whole shift.
Ensure that the line starts promptly at its scheduled start time and after each break.
Perform spot inspections to ensure quality work is produced and standard procedures are followed.
Conduct daily checklist audit to ensure all key checks and processes are complete.
Assist in training of associates who are newly assigned to the line, and provide coaching and feedback to ensure their success.
Spend significant time on potential quality problems - how to identify, how to avoid, and impact on quality problems.
Begin to focus on improving speed and efficiency.
Provide feedback regarding any associates not performing.
Inform the Account Supervisor of important issues that have arisen to ensure critical information is passed on to the other shift.
Production Technician
Pella/Kelly Services
05.2011 - 10.2011
The responsibility of the Product Technician is to produce vinyl doors for shipping.
Operate automatic welder to seal vinyl pieces together.
Performed quality control checks on products to ensure compliance with standards.
Monitored production processes, identified problems, and took corrective action when necessary.
Assisted in the set-up and operation of production equipment.
Run cleaning machine to clean excess vinyl off of frame and door.
Mount wood to frame in preparation for shipping.
Set glass into the frames and doors, and apply beads to the windows.
Operate shrink wrapper to wrap the doors in plastic in preparation for shipping.
Production Technician
Isola Laminates/Kelly Services
08.2010 - 05.2011
Responsibility of the Product Technician includes unloading and preparing laminate sheets for production
Process laminate sheets for production
Review shipping information for proper and accurate shipping
Team Leader/Production Technician
Trane Heating and Air
11.2007 - 02.2009
The responsibility of the team leader is to assist the operations manager in daily operations.
Run shift when the Operations Manager is absent or attending meetings.
Training new employees, as well as coaching current employees.
Also, build water headers to correct specifications for air condition coils.
Monitored daily workflow to ensure adherence to established policies and procedures.
Established clear expectations for employees, providing guidance when needed.
Developed strategies for problem solving and conflict resolution among team members.
Conducted regular performance reviews to assess individual team member progress.
Retread technician
Snider Tire
08.2005 - 12.2007
Responsibility of a Retread Technician is performing initial inspection of tires
Be able to operate buffer to remove old cap off tires
Perform skiving techniques to remove all injuries and loose wires out of tires
Perform final inspection of tire before shipment to customer
Mail Operator and Sorter
Carolina Mailing Service
06.2005 - 08.2005
The responsibility of a mail operator is operating a mail sorting machine and packaging mail into assigned bins.
After mail is packaged, the mail operator must wrap the mail in preparation for pick-up by the U.S.
Verified accuracy of material measurements before loading into machines.
Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
Team Lead/Data Entry
Intermedia Marketing Solutions
02.2003 - 06.2005
The responsibility of a Team Lead is to perform as a liaison between Verizon Communications and the customer.
Assist customers with billing issues.
Accurately process Verizon business orders.
Maintain the company's guidelines, policies, and client expectations, as well as participating in client sessions on conference calls.
Developed strategies to increase team productivity and improve customer service levels.
Trained new staff in relevant processes and procedures.
Resolved escalated customer complaints or queries promptly and efficiently.
Ensured compliance with company policies and procedures throughout the team.
Supported the manager in developing plans for future projects, initiatives and objectives.
Created detailed reports on team activities as requested by management.
Motivated staff through positive reinforcement techniques.