I am a claim representative at Cleveland-Cliffs Inc, a leading steel manufacturing company, where I have been working for over four years. I am also Inter CA a integrated professional competence exam . from the Institute of Chartered Accountants of India. My mission is to provide excellent customer service and ensure accurate and timely account reconciliation and claims resolution for the company and its clients. In current role, I research complicated account invoice discrepancies and handle complex account reconciliations, working with other departments to resolve disputes or inquiries. I also work with customers to provide documentation needed to clear outstanding invoices, deductions, and open credits, and submit requests for credit, refunds, and price corrections, when required. I maintain precise records and documentation of all account interactions and adjustments for internal and external audits. Have significantly reduced the pay cycle lag period and streamlined the billing system. I have demonstrated expertise in accounting standards, financial reporting, taxation, auditing, and cost control. I am a hard worker, a problem-solver, and a team player. I am always eager to learn new skills and expand knowledge in the field of accounting and customer service.