Vatsana Yamvongsa
Richmond,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service and team collaboration at Uc Berkeley Facilities Service. Proven ability to enhance operational efficiency and deliver exceptional service. Skilled in problem-solving and time management, consistently achieving high customer satisfaction through effective communication and a positive attitude.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Facilities Service
Uc Berkeley Facilities Service
08.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Restaurant Manager
Family Business
09.2009 - Current
- Oversaw daily restaurant operations, ensuring exceptional customer service and efficient workflow
- Developed and implemented staff training programs to enhance team performance and service quality
Gas Station Clerk and Car Rental
Cashiers Customer Service
12.2014 - 12.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Car Rental U-haul Moving Tuck,help customer for car rental.
Coffee Shop and Donut
Customer Service and Help With Anything Eles in the Store
01.2021 - 11.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
City Cruises
Help Cook in the Kitchen
08.2017 - 12.2019
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Food Delivery Driver
DoorDash, Caviar,postmates
06.2016 - 01.2018
- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated efficiently using GPS technology to optimize delivery routes and minimize delays.
Beverages & Snacks Store
Cashiers
01.2012 - 12.2014
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Japanese Restaurant
Help in the Kithen and at the Front
02.2009 - 02.2011
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Richmond High School
Richmond ,ca06-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Uc berkeley Training one a year or more
Languages
English
Professional Working
laos
Native or Bilingual
Thai
Full Professional
Timeline
Coffee Shop and Donut
Customer Service and Help With Anything Eles in the Store
01.2021 - 11.2023
Facilities Service
Uc Berkeley Facilities Service
08.2018 - Current
City Cruises
Help Cook in the Kitchen
08.2017 - 12.2019
Food Delivery Driver
DoorDash, Caviar,postmates
06.2016 - 01.2018
Gas Station Clerk and Car Rental
Cashiers Customer Service
12.2014 - 12.2023
Beverages & Snacks Store
Cashiers
01.2012 - 12.2014
Restaurant Manager
Family Business
09.2009 - Current
Japanese Restaurant
Help in the Kithen and at the Front
02.2009 - 02.2011
High School Diploma -
Richmond High School
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