Prepared high-quality espresso beverages in fast-paced environment.
Trained new staff on coffee preparation techniques and customer service standards.
Maintained cleanliness and organization of workstations to ensure efficient operations.
Managed daily inventory of coffee beans and supplies, ensuring optimal stock levels.
Prepared advanced and elaborate coffee and alcoholic cocktails
Prepared and batched various syrups and ingredients, making sure to check stock frequently.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Valentine Coffee Co.
08.2023 - 04.2025
Bar, Register, and Miscellaneous tasks with a heavy focus on customer service and fluency in the world of coffee.
Essential that I was knowledgeable in understanding coffee. Through numerous tastings and cuppings, I quickly became proficient at taking note of the different origins and flavor profiles.
Able to adapt to the flow of constant customers from early in the morning to the afternoon.
Able to answer any and all questions relating to coffee/ the process of at home brewing.
Always striving to keep a clean bar area, working alongside and cooperating with every coworker, and calibrating to other people's flows as top priorities.
Completed all store open and close duties.
Monitored and documented inventory, placing replenishment orders to ensure availability.
Prepare various hot and iced coffees, following detailed specifications.
Provided excellent customer service.
Provided physical and verbal assistance.
Gained understanding of the importance to maintain patience through especially busy times and difficult customers.
Sparked a passion for coffee and the drive for greater knowledge.
Processed register transactions.
Greeted customers and recommended drink options based on their stated preferences and dietary needs.
Server/Barback/Server Assistant
Mr. B's a Bartolotta Steakhouse
06.2016 - 11.2020
Delivered exceptional dining experiences by providing attentive service and knowledge of menu offerings.
Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing customer satisfaction.
Trained new servers on restaurant protocols and service standards, fostering a cohesive team environment.
Managed multiple tables efficiently, prioritizing tasks to maintain high service quality during peak hours.