Vaughn Douglas

Experienced in customer service, food preparation, and maintenance. prioritized safety at all times while maintaining cleanliness in and around the building. Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices. Prepared daily food and cooked simple foods and beverages.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.

• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Rounded up shopping carts to maintain shopper's convenience.
• Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.

• Maintained clean sales floor and straightened and faced merchandise.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Helped customers complete purchases and locate items.
• Greeted customers and helped with product questions, selections, and purchases.
• Performed complicated sign spinning tricks as advertising to increase sales.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Trained and supervised new employees to use selling strategies and apply best practices.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Managed efficient cash register operations.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Informed customers about special promotions and provided detailed information for various products.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Utilized internal software and tools to meet customer needs and resolved issues promptly.
• Provided training and support to new associates to help provide high-quality customer service.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Managed efficient cash register operations.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.