VAUGHN D. SCOTT
Oakland,CA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing C-Level decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
Work History
Owner/Principal
Eyeoverthink Productions LLC
Oakland, CA
01.2017 - Current
- Created and monitored promotional approaches to increase sales and profit levels.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Founded and managed apparel business, growing revenue by 40% in first year
- Managed day-to-day business operations
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness
Global Account Executive
CenturyLink Business
Oakland, CA
01.2016 - 01.2017
- Generated new business through prospecting, cold calls and networking events
- Consistently ranked at 150% or above expected quota.
- Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments
- Established new accounts through successful client development.
- Effectively set proper expectations.
- Worked closely with company executives to identify new business opportunities, securing new logo's
- Negotiated details of contracts and payments.
- Presented company products and services to C-Level Executives.
- Gathered all relevant materials for bid processes and coordinated bidding and contract approval
- Planned, created and delivered network/solution related sales presentations.
Business Account Executive
Comcast Business Services
Oakland, CA
11.2014 - 01.2016
- Created new business opportunities by actively seeking undiscovered prospects in network associations such as Chamber of Commerce, Salesforce, LinkedIn
- Implementation of dynamic strategies, including cold-calling and door knocking.
- Exercised dedication-to-result, with persistent follow-up, ensuring customer growth for Comcast Business
- Set consultative appointments, positioning best value offerings through discovery of clients unknown pain points
- Customer Focused Sales process through effective communication and setting proper expectations, building rapport for future opportunities.
- Converted 80% qualified leads to new business within first year
- Tracked territory sales activity and revenue growth using Salesforce
- Developed bottom-up forecasting plans for territory to exceed quarterly sales goal expectations.
- Developed strategy to combat increased competitive presence within territory
- Mastered and constantly improved sales prospecting, follow-up and top-down selling processes.
Residential Account Executive
Comcast
Oakland, CA
11.2012 - 10.2014
- Prepared and demonstrated TV, Video and Phone features and benefits to address specific customer wants and needs.
- Exceeded sales goals, increased revenue and facilitated sales.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Consistently exceeded new sales growth quotas for all lines of business by 60%.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Door to door prospecting of over 100 customer per day.
Education
Bachelor of Science - Computer Science
California State University - East Bay
Hayward, CA06.2024
Associate of Science - Computer And Information Sciences
Laney College
Oakland, CA06.2023
Skills
- Portfolio, Quote and Proposal Management
- Expanding Territories
- Solution Optimization
- Efficient, Excellent follow-through, Customer Focused
- Integrity and Transparency
- Sales Software: Salesforcecom, TapScan, Outreach
- Public Relations Software: Bacon's Mediasource, Factiva
- Desktop Publishing Software: Photoshop, Illustrator, HTML
- Sales Funnel Development
- Prospecting Tools: DATAcom, Avention, Dun&Bradstreet, LinkedIn, Google, A-Z Library, 10k Reports, Lusha, LinkedIn Navigator, LeadSift
- Miller Heiman Alumni: Customer Focused Selling
- Chamber Of Commerce
- Lead Generation Campaigns
- Leadership and People Development
- Industry Expertise
- Operational Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner/Principal
Eyeoverthink Productions LLC
01.2017 - Current
Global Account Executive
CenturyLink Business
01.2016 - 01.2017
Business Account Executive
Comcast Business Services
11.2014 - 01.2016
Residential Account Executive
Comcast
11.2012 - 10.2014
Bachelor of Science - Computer Science
California State University - East Bay
Associate of Science - Computer And Information Sciences
Laney College
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