Vay Vong
Portland
Summary
Seasoned quality and compliance leader with over 28 years of experience in laboratory operations, regulatory systems, and cross-functional team leadership. Known for building scalable quality frameworks, managing risk across global operations, and guiding organizations through ISO 9001, 17025, and 17020 accreditations. Proven track record of integrating newly acquired sites, optimizing training and procurement programs, and aligning compliance strategies with business growth. Adept at resolving complex regulatory challenges while maintaining operational continuity and client trust.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
Director of Quality Assurance
Camin Cargo Control
Portland, OR
03.2018 - 03.2025
- Directed QA programs for 45 global labs and managing enterprise-wide quality standards.
- Achieved a 95% audit pass rate by leading internal compliance reviews and reducing non-conformances by 20% annually.
- Secured 10–20% savings on consumables and equipment through strategic vendor negotiations and global procurement optimization.
- Streamlined training programs for 1,800 employees, reducing annual costs by 15% while maintaining compliance across all sites.
- Digitized 50% of manual workflows, cutting paper storage costs and accelerating reporting turnaround by 25%.
- Resolved client complaints and audit-related service disruptions, preserving contracts worth hundreds of thousands per month.
- Led ISO 17025 and ISO 17020 accreditations across multiple locations, unlocking multimillion-dollar client contracts.
- Managed a $1M annual quality budget, aligning cost-effective compliance strategies with corporate expansion into new markets.
- Standardized quality and compliance systems across 12+ acquisitions and startups, ensuring consistent onboarding and audit readiness.
- Navigated cross-cultural regulatory challenges across Europe and South America, aligning operations with local standards.
Quality Assurance Manager
Camin Cargo Control
Portland, OR
10.2014 - 03.2018
- Built and implemented an ISO 17025 and 17020-compliant Quality Management System (QMS) from the ground up.
- Reduced audit findings by 20% annually through proactive internal audits and continuous improvement initiatives.
- Integrated QA, HSSE, and HR compliance under a unified governance model to strengthen regulatory alignment.
- Developed CAPA and risk assessment protocols that increased regulatory confidence and team accountability.
- Acted as lead liaison during regulatory and client audits, ensuring minimal disruption and positive outcomes.
Administrative Director
Columbia Inspection
Portland, OR
09.2012 - 10.2014
- Spearheaded corporate expansion strategy, leading to service diversification and a successful merger.
- Developed company-wide compliance, safety, and risk management systems to meet evolving client and regulatory needs.
- Modernized IT infrastructure to enhance document security, operational efficiency, and real-time data visibility.
- Oversaw vendor selection and procurement operations, reducing supply chain costs and increasing reliability.
- Partnered with cross-functional teams to implement scalable back-office systems that supported rapid business growth.
HSSE & Quality Manager
Columbia Inspection
Portland, OR
09.2008 - 09.2012
- Achieved ISO 9001 certification and NELAP accreditation, elevating credibility with environmental clients and regulators.
- Standardized laboratory and inspection processes to improve consistency, turnaround time, and performance metrics.
- Launched HSSE programs that significantly reduced incident rates and improved regulatory readiness.
- Authored SOPs and training programs to ensure operational consistency across field and lab teams.
- Led site readiness for environmental compliance audits, maintaining uninterrupted service during inspection cycles.
Education
Bachelor of Science - Biology, Minor in Chemistry
University of Missouri
Columbia, MOSkills
Quality & Compliance Strategy Development
Accomplishments
- Designed and executed quality management processes, achieving ISO 17025 and ISO 17020 accreditations for the organization
- Led 12+ acquisitions and integrations, ensuring seamless transition into the corporate quality framework.
- Navigated cross-cultural compliance challenges in Europe, South America, and North America, optimizing global operational efficiency.
- Developed scalable integration models for newly acquired locations, maintaining regulatory integrity while enhancing business synergies.
Certification
ISO 9001:2015 Lead Auditor Certified – British Standards Institute (BSI)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Quality Assurance
Camin Cargo Control
03.2018 - 03.2025
Quality Assurance Manager
Camin Cargo Control
10.2014 - 03.2018
Administrative Director
Columbia Inspection
09.2012 - 10.2014
HSSE & Quality Manager
Columbia Inspection
09.2008 - 09.2012
Bachelor of Science - Biology, Minor in Chemistry
University of Missouri
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