Víctor Perez
Denver,USA
Summary
Dedicated transportation security professional with extensive experience in safeguarding facilities and personnel. Demonstrates strong leadership skills and adaptability in dynamic environments. Expertise in risk assessment, crisis management, and regulatory compliance ensures the implementation of effective security measures. Recognized for reliability and collaboration, consistently achieving optimal results in high-pressure situations. Proficient in aircraft ground handling and support equipment operations, leveraging effective communication and coordination to guarantee timely and safe aircraft turnaround while adhering to essential safety protocols and procedures.
Overview
36
36
years of professional experience
1
1
Certification
Work History
TSA Lead Officer
HOMELAND SECURITY ADMINISTRATION – TSA
04.2023 - Current
- My role as a TSA Lead Officer at Denver International Airport is to provide critical support to the Transportation Security Department by overseeing passenger and baggage screening operations across airports, public transit systems, and seaports. I ensure the protection of transportation systems against potential threats while facilitating the safe and efficient movement of people and commerce. Responsibilities include conducting security checks, verifying identification and travel documents, monitoring suspicious activity, responding to security alerts, and managing sensitive information with discretion.
- Key strengths include strong physical aptitude, proficiency with advanced security screening equipment, exceptional situational awareness, analytical decision-making, and superior communication and customer service skills.
- Oversaw operational workflows to enhance efficiency and compliance with security protocols.
- Mentored team members on best practices for risk assessment and incident response procedures.
Ramp Agent
UNITED AIRLINES
10.2023 - Current
- In my role as a Ramp Agent with United Airlines, I played a vital role in ensuring efficient ground services for daily flight operations. Responsibilities included accurate baggage handling, aircraft ground support activities, secure cargo operations, and collaborative teamwork with ground personnel, pilots, and air traffic control. Adherence to safety regulations and participation in training programs ensured a hazard-free working environment. Additionally, I operated and maintained various ground service equipment, and provided exceptional customer service. Throughout my tenure, I consistently demonstrated a commitment to safety, efficiency, and teamwork, contributing to the overall success of United Airlines' ground operations.
- Coordinated aircraft loading and unloading, ensuring timely departures and arrivals.
- Conducted baggage handling operations, optimizing safety and efficiency throughout the process.
- Monitored ground support equipment for functionality, performing routine maintenance as needed.
- Collaborated with team members to streamline operations, enhancing overall service quality.
- Implemented process improvements in baggage handling to reduce delays and enhance customer satisfaction.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight, and assisted crew and travelers with bags for over 3 to 5 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
DC Warehouse Associate
Ferguson Warehousse
11.2022 - 07.2023
- In my role as a DC Warehouse Associate, I meticulously handle product quantities, ensuring accurate sorting, labeling, and organized storage. I assemble containers to maintain an efficient supply system and collaborate effectively with colleagues to accomplish task assignments. Upholding inventory integrity and prioritizing product safety, I utilize hand-held RF units/scanners for efficient task completion. Adherence to established standards and operating procedures is a constant practice in performing assigned duties. Actively engaging in associate meetings, I communicate concerns to management, and consistently execute all job duties in strict accordance with OSHA standards, as well as compliance with organizational policies, rules, regulations, and procedures.
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Maintained accurate inventory records using warehouse management systems and manual tracking methods.
- Assisted in receiving, inspecting, and stocking incoming shipments to ensure quality control standards.
- Collaborated with team members to optimize workflow processes and enhance operational efficiency.
- Trained new associates on safety protocols, equipment operation, and best practices in warehouse procedures.
- Implemented organization strategies for storage areas that improved accessibility and reduced retrieval time.
- Led initiatives aimed at improving safety compliance, resulting in a safer working environment for all personnel.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Purchasing Agent
RK MISSION CRITICAL
04.2022 - 01.2023
- As a Purchasing Agent, I order special items such as Fanuc robots, fiber laser machines, ironworker machines, and water jet machines. I evaluate vendor pricing, services, and product availability to procure materials and equipment, prioritizing support of production. These products fit a Kind (FOK) products, projects, quality, price, and lead time; I select Requests for Quotes (RFQs) to selected, qualified vendors, prepare, issue, monitor, and expedite purchase orders with suppliers, and build and maintain positive, long-term supplier relations by setting up agreements. I use and monitor an Enterprise Resource Planning (ERP) system to manage, integrate, and connect purchasing, inventory, sales, marketing, finance, human resources, and other aspects of the business.
- As an expediter, I coordinate with vendors to verify supplies, manage supply requisitions, and determine delivery dates while informing management of any potential delays. I monitor projects' material delivery timelines against the production schedule to ensure timely completion. I review and track orders, identify opportunities to decrease shipping time, and address any issues related to shipping delays. I build strong, collaborative relationships with team members and vendor partners. I also load all purchase orders into the RKMC application system and resolve any missing information for the receiving department.
- As a Planner/Scheduler, I schedule sheet metal, piping, plumbing, and structural fabrications. I assist in assigning hours and on-site dates to batches. I coordinate and track CAD completion dates and shop schedules. I also coordinate delivery dates with transportation and the field, create detailed shippers for each batch, improve personnel planning and scheduling skills, allocate shop hours accurately, comply with company policies and procedures, and perform administrative and technical responsibilities.
- Negotiated vendor contracts to optimize pricing and improve procurement efficiency.
- Managed inventory levels to ensure timely availability of critical materials.
Materials Management Specialist - Supply Attendant
LUMEN
08.2014 - 04.2022
- As a Materials Management Specialist - Supply Attendant, I managed materials inventory and investment for the Preside Inventory Control System (PICS) in designated garage locations, ensuring integrity, accuracy, and associated investment. I oversaw Outside Plant (OSP) material management, including cables, wires, and equipment, to ensure availability for network installation and maintenance projects. I managed High-Speed Internet (HSI) modem inventory, overseeing distribution and tracking stock levels for deployment. I collaborated closely with technicians, engineers, and warehouse personnel to facilitate smooth material flow and availability. I maintained accurate records of material transactions and conducted regular audits to verify inventory levels and accuracy. I identified and resolved discrepancies or issues related to materials, optimizing material usage and minimizing waste. I successfully maintained accurate inventory records, leading to improved efficiency and cost savings in material management. I implemented inventory management best practices, resulting in reduced instances of stockouts and improved project timelines. I facilitated effective communication and collaboration between cross-functional teams, enhancing overall project coordination and success. I demonstrated strong attention to detail and organizational skills, ensuring accuracy in material tracking and management. I exhibited excellent communication and collaboration abilities, facilitating effective teamwork and coordination. I possessed strong problem-solving skills, enabling the identification and resolution of issues related to materials management efficiently. I had knowledge of materials management best practices and industry standards, contributing to optimized inventory levels and reduced waste.
- Developed strategic initiatives to improve customer engagement and satisfaction metrics.
- Analyzed performance data to identify trends and recommend actionable improvements.
Load Specialist/Dispatcher
CenturyLink
06.2000 - 07.2014
- As a Load Specialist/Dispatcher, I would primarily perform work duties sitting at a workstation utilizing a telephone for extended hours of the day. On daily morning calls, I prioritize multiple projects and perform under strict deadlines in a fast-paced environment, prioritizing and completing work tasks with speed and accuracy. I have working knowledge of computer software systems, utilizing multiple window screens, email, and web-based applications. I have a broad knowledge and understanding of how Provisioning and Repair Systems work and flow together from beginning to end. I have strong communication skills, such as probing and asking detailed questions to understand and problem-solve to reach resolution. I can provide efficient, quality service to both internal and external customers and resolve customer escalations with delayed order conditions. I have experience with problem-solving and utilizing analytical skills to review, correct, and resolve record discrepancies. I assisted with repairing processes, issued and monitored set work orders, and supported Central Office and Network Technicians as needed. The work environment required me to work autonomously with minimal supervision and required me to collaborate in a team environment and participate in processes to improve the teams. Independent decisions were also a requirement. Getting on early morning call meetings helps in assisting in training and directing workflow. Knowledge of Excel spreadsheets and the ability to manipulate them was often needed. It was helpful to know about POTS, DSL, and fiber provisioning order flow processes. I had the ability to read and understand service orders, and I was able to resolve errors. I provided excellent customer service, and I was required to maintain a high degree of speed and accuracy. Some of the systems I used were WFA DI, DO, C, LFACS, NMA, BOSS, and TIRKS.
Intake/Records Deputy
United States Bankruptcy Court
08.1989 - 11.1994
- As the Intake/Records Deputy at the United States Bankruptcy Court, I am responsible for managing case files and documents related to bankruptcy cases. Some of the specific duties of an Intake/Records Deputy may include reviewing and processing incoming bankruptcy cases, ensuring that all required documents are properly filed and recorded; answering inquiries from attorneys, debtors, and other parties regarding case status and procedures; managing the physical storage and retrieval of case files and documents; performing quality control checks on case documents to ensure accuracy and completeness; and providing excellent customer service to all parties involved in the bankruptcy process.
- Reviewed legal documents for accuracy, maintaining high standards of detail and consistency.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Westminster, CO12.2014
Skills
- Flexible problem-solving
- Baggage handling
- Ground support operations
- Aircraft marshaling
- Safety compliance
- Security screening
- Inventory management
- Problem-solving
- Communication skills
- Safety procedures
- Team leadership
- TSA collaboration
Affiliations
- Arise Community Church (Denver Rescue Mission, The Crossing)
- Denver Rescue Mission (The Crossing)
- Alliance of Black Telecom Professional (ABTP)
- United States Tennis Association (USTA)
- Food Bank of the Rockies Volunteer
Certification
- Forklift certification valid from 11/18/2022 – 11/18/2025
- Completed courses in Introduction to Request for Proposal (RFP) and Proposal Support, SAP Supply Chain Management, Automated Referral to Major Organizations HD (ARMORHD), FTTP Fiber to Premises, WFMT Refresher, NDS Nav/Read/Print.
- Completed Associate Broker course from Kaplan Professional Schools/Jones College in October 2007 and Registered Appraiser course from AIMS Community College in July 2002.
- Honors and Awards: Delta Mu Delta (Business Honor Society)
- Proficient in various Microsoft Office products.
Languages
Spanish
Limited Working
Other positions and companies: (can elaborate upon request)
- Load Specialist/Dispatcher – CenturyLink – August 2013 – July 2014
- Analytical Associate – CenturyLink – June 2000 – August 2013
- Technical Clerk – Risk Management - Law Department – CenturyLink – 1998 – 2000
- Administrative Attendant – CenturyLink/U S West – 1995 – 1998
- Office/Clerical Manager – Business Resources, Inc. – U S West - 1994-1995
- Intake/Records Deputy – United States Bankruptcy Court 1989-1994
Timeline
Ramp Agent
UNITED AIRLINES
10.2023 - Current
TSA Lead Officer
HOMELAND SECURITY ADMINISTRATION – TSA
04.2023 - Current
DC Warehouse Associate
Ferguson Warehousse
11.2022 - 07.2023
Purchasing Agent
RK MISSION CRITICAL
04.2022 - 01.2023
Materials Management Specialist - Supply Attendant
LUMEN
08.2014 - 04.2022
Load Specialist/Dispatcher
CenturyLink
06.2000 - 07.2014
Intake/Records Deputy
United States Bankruptcy Court
08.1989 - 11.1994
Bachelor of Science - Business Administration And Management
University of Phoenix